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Replacing H240ar controler by a P440ar on a existing server with logical drives

 
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renatoyk
Visitor

Replacing H240ar controler by a P440ar on a existing server with logical drives

Hi there,
I'm trying to do acontroller upgrade on a DL360 Gen9 Server (H240ar controler by a P440ar) but when server starts, POST ERROR is shown:
1795-Slot 0 Drive Array - Write back Cache Configuration does not correspond to this drive array"

Running Smart Storage Administrator, I Cant do anything. Message: CACHE STATUS PROBLEM DETECTED, To prevent data loss, configuration changes are not allowed. Physical disks are even detected by SSA.

Am I doing something wrong?

3 REPLIES 3
SanjeevGoyal
HPE Pro

Re: Replacing H240ar controler by a P440ar on a existing server with logical drives

Hi,

Good Day !!!

I would like to request you follow as below.

Cause

  • Power was interrupted while data was in the cache.
  • Data stored in the cache does not correspond to this drive array.

Action

Please follow as below action.

  • Match the cache to the correct drive array.
  • Run HPE SSA to clear the data in the cache.
  • Update SA controller P440ar firmware with the latest.

Let me know if you have further query.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

 


I am a HPE Employee
renatoyk
Visitor
Solution

Re: Replacing H240ar controler by a P440ar on a existing server with logical drives

Thanks for answer SanjeevGoyal,

It is a brand new controller, so I wasn't able to match correct array. All SSA configuration buttons were disabled in order to prevent data loss, accordig to the screen.

I followed these steps in order to replace controller:

- Installed P440ar in a lab server with a spare disk; (same error was found in lab server);

- Executed HP provision tasks to erase server and disks (this cleared cache);

- Removed P440ar from lab server and installed to produciotn server;

- Updated firmware and OS drivers.

Now production server is up and running :-)

SanjeevGoyal
HPE Pro

Re: Replacing H240ar controler by a P440ar on a existing server with logical drives

Hi,

Thank you for reply.

Please let us know if you have any query.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee