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Running Memtest on ProLiant ML 110 G4

 
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saxa
Advisor

Running Memtest on ProLiant ML 110 G4

Hello,

I'm trying to install memory upgrade into the new ML 110 G4.

I've purchased 4 modules á 1GB by Kingston of type KVR667D2E5 and installed them.

While testing the system using memtest (memtest.org; version 1.7) I'm getting error on test 2. On the other hand I couldn't experience any instabilities running CentOS Linux with VMware Server on it...

So I decided to test the server whith it's own original memory chip with 512MB... The results were the same.

What's wrong? Should I RMA the box?
12 REPLIES
Blazhev_1
Honored Contributor

Re: Running Memtest on ProLiant ML 110 G4

Hi,

To be sure there is no memory error, try to download Offline Diagnostic and make full memory test. Here 's the link :

http://h18023.www1.hp.com/support/files/server/us/download/26716.html

On the second tab "TEST" there are 6-7 different memory tests. When Insight Diagnostic don't show any errors and you don't expetience problems, there is nothing to worry about.

Be sure memory modules have HP badge on them. Must be HP memory, i'm not sure if Kingston is supported....

saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

Hello Pac,

thank you for the input.

I've already tried to test the memory using the Offline Diagnostic CD: no errors.

Unfortunately, the CD checks the memory not as extensive as the memtest; using which the testing of 4GB of memory can be as long as two hours while the Offline Diagnostic CD is ready after 5 min with all tests ;)

The Kingston memory banks do not have the HP badge. The original Hynix bank do have the HP sticker. But even with this one the memtest results the error.

Well, and I'm not alone; there are at least 2 users havin' this issue: http://www.administrator.info/Memtest86-Fehler_auf_Xeon_3040,_DDR2.html

Unfortunately is the linked forum in German...

So, now is the server on test, and it should be taken into the production as a file server with very valued data...
Blazhev_1
Honored Contributor

Re: Running Memtest on ProLiant ML 110 G4

Hi,

Insight Diagnostic is the official testing tool at HP. Insight Diagnostic Offline Edition is considered better than Online, because it test all memory, the allocated for the OS too. The tool is specially prepared for ProLiants models (separate version for every server model), that's why I think it is more reliable than a third party tool. You can make more loops by the test so different portions of the memory are tested(it takes random sections of memory). Decision is yours :)

Regards
saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

>>it takes random sections of memory

Well, memtest (which you gently called "third party tool" and which is standard package in every linux distribution for years) checks all bytes of memory one by one, that's why it can be extremely long. I would suggest you to visit http://memtest.org and read, what it's all about. You can also download the pre-built CD or floppy image and see how the software works.

I check all my servers and workstations with it, before installing any operating system. But with ML 110 G4 it is something wrong. Maybe it has a slightly other architecture?!?

I have comparable servers having Intel 3000 chipset and Xeon 3xxx CPUs: they don't have such problems.

It were pretty good, if someone from HP engineers would state on this issue: as I already stated, I'm not alone here.
saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

Bump! Is there an official answer?
saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

I wonder there is no answer...
Timur S Lukovkin
Regular Advisor

Re: Running Memtest on ProLiant ML 110 G4

Saxa...If the results were the same maybe there is something wrong with the Memory slot...can you swap that memory with another one? HP branded will be perfect...
saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

You think I didn't try it? ;))

All the slots were tested with "HP" memory. The results are the same.

I'm not alone: it looks like a known issue.
Timur S Lukovkin
Regular Advisor

Re: Running Memtest on ProLiant ML 110 G4

Well in that case seems that the issue is with the memory slot not the memory stick!
saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

Timur, sorry, in which case? The HP memory module was tested in *every* slot one by one: I'm getting errors every time.
RufusG
Frequent Advisor
Solution

Re: Running Memtest on ProLiant ML 110 G4

From what you report there could be a design fault in the ML110 G4 - not impossible

Have you approached HP about this ?

If you are in Europe I can give you the name of the Product Manager for ML110

saxa
Advisor

Re: Running Memtest on ProLiant ML 110 G4

Rufus, you've got 10 points from me for the understanding what I'm trying to tell all the time.

Yes, I'm in Europe. Please contact me at saxa(at)km.ru