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S/N - motherboard replaced

 
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Edgar Zapata
Esteemed Contributor

S/N - motherboard replaced

Hi,

When does the S/N of a server change?

Is it when the motherboard is replaced?

Thank you.
6 REPLIES
juan quesada
Respected Contributor

Re: S/N - motherboard replaced

yes, if you replaced the system board the serial number should be change, normally the system boards are not CSR (customer self repair) parts and the change S/N procedure is made by the HPCE (field tech)
KarloChacon
Honored Contributor

Re: S/N - motherboard replaced

hi

you mean SN must reinserted? I mean when you replace a SB you must enter the SN again manually, press F9 for (300/500/700 Server Series) or F10 for 100 server series

and reinsert the Serial number

regards

Didn't your momma teach you to say thanks!
Igor Karasik
Honored Contributor
Solution

Re: S/N - motherboard replaced

"Serial Number For ProLiant Server Must Be Recorded In The NVRAM After The System Board Or Battery Are Replaced"
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01209399
Blazhev_1
Honored Contributor

Re: S/N - motherboard replaced

Hi,

only in addition : The SN of a server don't change never.
Like already explained, after Systemboard replacement it is not in the new NVRAM. It is important that you enter it, because most tools/apps read it from there...

Regards,
Pac
Edgar Zapata
Esteemed Contributor

Re: S/N - motherboard replaced

Hi,
I'm confused here.
I see answers differ quite a bit.

Thanks anyway.
Blazhev_1
Honored Contributor

Re: S/N - motherboard replaced

Hi,

all answers are the same as far as I see.

You have one serial number for the server - the unique HP manifacture number. It is stored in NVRAM of the server.
When you replace the systemboard you "replace"/clear the NVRAM and that is why you have to enter it again in RBSU under the serial number field.

-When does the S/N of a server change? - NEVER

If I didn't explained it clearly, please explain what you exactly mean :)

Pac