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S1324 Monitored PDU PWFlash failure

 
David Connell
Occasional Visitor

S1324 Monitored PDU PWFlash failure

Using the PWflash utility to upgrade the firmware to 7.0 on an S1324 PDU worked per the instructions until the verification part. I received a NACK error, which left the PDU display with a "U". The firmware version is reported as 0.0 now as well. Is there a solution for this? (Updating firmware successfully/taking the PDU out of upgrade mode). A power reset is not feasable as many mission critical servers are running...

Thanks for any help.
7 REPLIES
RaMpaNTe
Trusted Contributor

Re: S1324 Monitored PDU PWFlash failure

Hi, there is a RESET button next to the COM port. Try pressing it for 5 seconds to reset the PDU. THIS WILL NOT POWER OFF THE PDU NOR WILL CAUSE THE SERVERS TO CRASH. I just did that in our lab and all servers KEPT working normally.
You heve a question... I have an aswer!!!
RaMpaNTe
Trusted Contributor

Re: S1324 Monitored PDU PWFlash failure

After researching a bit more on this found that sometimes the management module does not operate after a firmware upgrade. Perhaps you forgot to place the management module in Service Upgrade Mode.

To resolve it try the following:

1. Place the management module in Service Upgrade mode.
2. Perform a service upgrade.



You heve a question... I have an aswer!!!
RaMpaNTe
Trusted Contributor

Re: S1324 Monitored PDU PWFlash failure

RaMpaNTe
Trusted Contributor

Re: S1324 Monitored PDU PWFlash failure

David, Any luck with the above recommendations?
You heve a question... I have an aswer!!!
David Connell
Occasional Visitor

Re: S1324 Monitored PDU PWFlash failure

No, the PDUs are still displaying "U" (are in upgrade mode) even after resets.

Thanks,

David
RaMpaNTe
Trusted Contributor

Re: S1324 Monitored PDU PWFlash failure

So did you try re-flashing the BIOS?
You heve a question... I have an aswer!!!
David Connell
Occasional Visitor

Re: S1324 Monitored PDU PWFlash failure

Yes, re-flashing the BIOS fails as it did before...

David