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тАО07-22-2009 07:16 AM
тАО07-22-2009 07:16 AM
i`ve got a problem with my sa6402 with 256mb bbwc. there is no one 256mb battery but two 128mb. one of battery has failed. in attachment part of adu report. i have only one chance to replace battery so is anyone able to tell me which battery should i replace? battery connected to cache or directly to board?
Tom
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тАО07-23-2009 02:41 AM
тАО07-23-2009 02:41 AM
Re: SA6402 battery problem
How to assign points on this new forum? Click the Kudos Star!
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тАО07-23-2009 03:26 AM
тАО07-23-2009 03:26 AM
Re: SA6402 battery problem
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тАО07-23-2009 01:51 PM
тАО07-23-2009 01:51 PM
Re: SA6402 battery problem
There's also an old advisory about certain version of the firmware reporting false battery failures. A later release corrected a charging algorithm, so make sure you have the latest firmware for your SA6402 installed.
neal
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тАО07-24-2009 09:08 AM
тАО07-24-2009 09:08 AM
Re: SA6402 battery problem
I would replace both the batteries since I don't see a way to find out the exact failed one in such situation.
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тАО07-24-2009 11:08 AM
тАО07-24-2009 11:08 AM
Solution"The Controller: Smart Array 6400 in slot 3
Message: The cache is temporarily disabled"
-and-
"Cache Disable Code Cache is temporarly disabled due to low battery voltage (0x0001)
Total Memory Size 256 KB (0x0100)
Battery Count 2 (0x0002)
Battery Status 0x0002
Parity Read Errors 0 (0x0000)
Parity Write Errors 0 (0x0000)
Error Log All Zeroes (160 x [0x00])
Failed Batteries 1 (0x0001)
Board Present 0x01"
....
------
There are two batteries, one is the controller battery and the other is the *cache* battery on the plug-in option. In your case the cache module battery has failed. Replace the dual-battery pack attached to the cache module. These are a common failure item and should be replaced every 2~3 years.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00574141/c00574141.pdf
Also the latest Firmware is 2.84 and can be found here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=348786&prodTypeId=329290&prodSeriesId=367226&swLang=8&taskId=135&swEnvOID=181#29214
Hope this helps.
Rgds,