SD-CARD - Embedded media initialization failed

[testmado662]

Hello,

Our Gen8 Proliant with ILO4 2.6 and last SPP, have SD-Media card problems. Error message  in ILO is "Embedded media initialization failed due to media write-verify faillure. I've attached an ILO view.

We thought to have found solution with Document ID: c04996097, but we lose more and more servers. Servers with issue can be accessed by VMWare because SD CARD can't be used.

There is a lot of issues posted in 2016, 2017 with SD CARD but somebody knows what to do now with ILO4 last version and SPP last version ?

Thanks for your help

[Torsten.]

If possible upgrade ILO to version 2.60.

Then go to Diagnostics, ILO health and format the NAND.

Pull the power cords, re-connect them and check in ILO Diagnostics page.

[testmado662]

Hello Torsten,

All ILO4 with the problem are currently in 2.60.

We tried a NAND fromat as ddescribe in note #c04996097  but don't work. At the end of the note, HP inform us that if all operations listed failed, we will need to change mother board. I'm surprised that no other solution exists.

Thanks

[Torsten.]

Try what I told you and pull the power plugs after sending the format command.

[testmado662]

Hi Torsten,

We did it, SD-CARD was formated and power unplugged during 30 sec.

We update to 2.61, this version correct some SD-CARD issues but don't work in our case.

I attached some snapshot in order to view error message we got.

Thanks for your help

[Torsten.]

The error message looks like the NAND is damaged.

If this is the case, only a system board replacement will solve the issue.

However, usually it looks like this:

and after format and pulling the power plugs you should find an entry in ILO log

(has been formatted)

[testmado662]

Hello Torsten,

Our Gen8 are not supported and I Gen8 mainboard will ave to be reserved to client with a waranty cintract.

Can we change the nan component on mainboard ?

Thanks

[Torsten.]

Unlikely.

It is a soldered chip.

However, most of the times I was successful with format, even it sometimes takes several attemps.

[testmado662]

hello,

What I don't ubderstand, it's le link between SD-Card and ILO chip ?

Thanks

[Torsten.]

ILO is the I/O controller for the SD-card slot.

If ILO fails to start, the SD-card slot is not available.

If you use ESX, you may consider to use the internal USB slot.