- Community Home
- >
- Servers and Operating Systems
- >
- ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: SNMP returning degraded disk controller degrad...
-
- Forums
-
Blogs
- Hybrid Cloud
- Edge
- Data & AI
- Working in Tech
- AI Insights
- Alliances
- Around the Storage Block
- Behind the scenes at Labs
- Careers in Tech
- HPE Storage Tech Insiders
- Inspiring Progress
- IoT at the Edge
- My Learning Certification
- OEM Solutions
- Servers: The Right Compute
- Shifting to Software-Defined
- Telecom IQ
- Transforming IT
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Russia
- HPE Blog, UK & Ireland
- Blogs
-
Quick Links
- Community
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Contact
- Email us
- Tell us what you think
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-05-2016 08:41 AM
01-05-2016 08:41 AM
SNMP returning degraded disk controller degraded
We use PRTG to monitor the health of a number of ProLiant Servers via SNMP.
One is an ML350 G6 running Server 2008 R2. Before Christmas, PRTG started to warn that the disk controller on this server was degraded, which normally means a disk in the RAID has dropped.
The server has two SmartArray controllers, a P410i (4 x HDs) and a P212 (Ultrium drive only).
HP SSA reports no errors on the P410i but does show an orange warning for the P212. The warning is that no configurable physical drives are attached. Correct!
However, SNMP monitoring reports disk controller degraded - why?
Walking SNMP OIDs on the server returns:
.1.3.6.1.4.1.232.6.1.3.0 (System health) - 2
1.3.6.1.4.1.232.3.1.3.0 (Drive array health) - 3 (degraded)
The server has been in use August 2011 wtih this SA configuration but the degraded array only pop-up in December. Have upgraded almost everything (drivers, firmware etc) I can find bar the system ROM.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-20-2016 03:08 AM
01-20-2016 03:08 AM
Re: SNMP returning degraded disk controller degraded
For anyone ending up here, perhaps via Google, the fix is...
Clean the tape drive! It didn't occur to us until yesterday (doh!) that the error might be the Ultrium drive needs cleaning. One quick run of a cleaning tape through this morning and the SNMP status is now back to 2, so PRTG reports the server at full health.
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2019 Hewlett Packard Enterprise Development LP