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SP5 & symc810 troubleshooting

Ayman Altounji
Valued Contributor

SP5 & symc810 troubleshooting

Hi,
I have just upgrade the OS with sp5 and the following event appears from symc810 :
"The device \device\ScsiPort0 didn't respond ..." (eventID 9)

What's the problem ?
What can I do ?

thanks.
2 REPLIES
Ayman Altounji
Valued Contributor

Re: SP5 & symc810 troubleshooting

Service Pack 5 over wrote the required Compaq drivers. When ever you install a service pack, do not rebut the system. Abort out of the rebut and re install the required Compaq drivers from the Compaq TN 4.0 SD. After the Compaq drivers are installed, you can then rebut the system. You can down load the TN 4.0 SD from this web address.
http://www5.compaq.com/support/files/server/us/download/9192.html
Ayman Altounji
Valued Contributor

Re: SP5 & symc810 troubleshooting

Hi,

it's what I did (late) last night and it worked !

Thanks.