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SPP 2017.07.01 firmware issue

 
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PiterParker
Valued Contributor

SPP 2017.07.01 firmware issue

Hi All, 

 

I am was trying to upgrade few of the DL360 G9 servers in offline mode but when I am booting from USB stick I am getting kernel panic error. 

Did anyone experience the same maybe?

Do you know any solution?

Regards, 

Piotr

Regards, 

Piotr

4 REPLIES
parnassus
Honored Contributor

Re: SPP 2017.07.01 firmware issue

To create the bootable USB Key with the SPP 2017.07.01 ISO image you had in order to then run it Off-Line on your HPE ProLiant Gen9 Servers, was the latest HPE USB Key Utility used (3.0.0.0 of July, 12nd 2017) or not?

PiterParker
Valued Contributor

Re: SPP 2017.07.01 firmware issue

Hi,

I have extracted HPE USB Key Utility from the ISO image and it is 3.0 version.

 

Any other suggestions?

 

parnassus
Honored Contributor
Solution

Re: SPP 2017.07.01 firmware issue

If HPE USB Key Utility 3.0.0.0 was used to create the Bootable USB Key from the SPP 2017.07.01 ISO file, then:

  1. downloaded SPP 2017.07.01 ISO file's hash (md5/sha256 or whatever required by HPE) was calculated and checked against the one HPE published (to be sure that that particular downloaded ISO file was not damaged/corrupted)?
  2. various different (Size >4GB, <32GB) USB Keys were tested to exclude USB Key hardware issue?
PiterParker
Valued Contributor

Re: SPP 2017.07.01 firmware issue

Hi, 

Thanks for your advise. 

I have compared MD5 checksum of the file online and the one I downloaded previously and they did not match.

Regards, 

Piotr