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SS 6.4 Insight Web Agents stops working after a while

 
Arne Reboot Andersen
Advisor

‎08-08-2003 03:59 AM

‎08-08-2003 03:59 AM

SS 6.4 Insight Web Agents stops working after a while

It seems like the insight Agent from SS 6.4 combined with W2K and SP4 stops working after a while. Restarting all seems to work. Any patches from HP awailable.
Jeg er her
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Gert Luyten
Respected Contributor

‎08-09-2003 09:43 AM

‎08-09-2003 09:43 AM

Re: SS 6.4 Insight Web Agents stops working after a while

SS 6.40 is the latest available including the Agents. You can check out the CPQHMMD.log file in the C:\Compaq\Wbem\log folder to see any errors.
Did you uninstall the previous agents or do an upgrade? If the log file doesn't tell you anything meaningfull, simply uninstall the agents and re-install.

PS: W2K+SP4 supports Agents 6.40
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