STOP error after PSP 7.8

[Joshua Small_2]

Hi,

We were running PSP 7.6.
We applied 7.8, rebooted and things seemed fine yesterday.

This morning we got a BSOD. Analysis on the dump finishes with:

Probably caused by : fltmgr.sys ( fltmgr!FltpDispatch+6f )

This could well be an MS issue, but the standard MS response is that this is likely a disk driver issue.

Version Control Agent assures me I am running the latest, same with E200 firmware.

Any advise?

[Daniel Leblanc]

What server model?
What OS?

TY

Dan

[Daniel Leblanc]

Suggestion
1. chkdsk /r
2. Re-allocate paging space
3. Reseat RAM
4. Check overheat
5. Check the PSU has adequate power supply to drive all devices including USB device

[Daniel Leblanc]

Is it possible to have the dump file texte here in the forum?

[Joshua Small_2]

Sorry, mentioned it then cut + pasted it somewhere else.

The server is a DL380 G5. OS is Windows 2003 R2 with Service Pack 2.

There are no USB devices, nothing added from standard HP config except more RAM (HP badged).

System Management Homepage reports no overheating, redundant fans operating, no issues other than a silly version control agent error (referenced in my other post).

The dump file came to 256MB, I'm assuming I can't post it here with that size.

I have tried your suggestions, but the server went 24 hours without issue following my post, before I touched it, so it's hard to say if it helped.

Things I am also suspicious of at this stage are Symantec Backup Exec and McAfee Antivirus. As this is a production server, I'd rather now try removing those until I see the issue recur (they involve a reboot).

[Arian van der Pijl]

Hi,

I see you use McAfee AV. What version?
Do you use the latest hotfix as I can recall that McAfee did have some serious issues with their products.
fltmgr.sys does look like a driver that filters I/O requests.
R2 does also have extended quota, DFS-Replication and file usage reporting tools, do you use these options?

[Joshua Small_2]

Yes, we have the latest version of Mcafee(8.5i) and we have the only released patch (patch1) applied.

We are not using any quota options at all, and have never touched hte DFS service.

[Joshua Small_2]

I've just had another one, got this output this time:

Probably caused by : memory_corruption

Except my memory looks OK in the system management homepage.

[Joshua Small_2]

I finally got a useful looking dump. Output this time:
Probably caused by : cpqteam.sys ( cpqteam+11fb9 )

Any possible issues with the teaming driver?

[Jded]

We have the same server with the same OS.
And we have random BSOD.
I tried to disolve the teaming and the results was better but not OK. He have BSOD on every restart or shutdown.
I upgraded to PSP 7.8. The same results. I made the team again and it seems that it is working now (but this is the first day).
I'll upgrade every firmware to the latest and we'll keep an eye on the server for some time...