SUM 8.2.0 Connection refused

[JHofmeister]

# sysctl net.ipv6.conf.all.disable_ipv6
net.ipv6.conf.all.disable_ipv6 = 1

# smartupdate
Error: Cannot launch sum_service_x64 locally. Reason: General failure. (failed to open listener)

[mschlossarek]

You are right: After activating ipv6, "smartupdate upgrade" works again with SUM 8.2.0. But this is a problem for us because we have disabled ipv6 on every system. Enabling it only for SUM is not really an option.

[JHofmeister]

- Implement workaround "enable IPv6" for SUM 8.2
~or~ install SUM 8.1 until fix/resolution.
- Monitor for availability of fix in Sum 8.3.0.

[lnux]

This is what I got from HPE as well... you can enable ipv6 or downgrade to hpsum 8.1

Be careful if doing this for GEN10 systems as there are a few firmware udpates that require hpsum8.2

iegen10 and spsgen10 firmware for GEN10 requires hpsum8.2 for correct order of installation...

[gladiac]

sum-8.3.0 does appear to fix this issue.

root@ # smartupdate upgrade
sum : Smart Update Manager Version 8.2.0
Model: ProLiant DL360 Gen9, ROM: P89, ROM Version: 01/22/2018
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Searching for firmware..............................................................................................................
Analyzing results..............................................................................................................

ERROR: [Errno 111] Connection refused
Traceback (most recent call last):
  File "sum_le.py", line 2518, in run
  File "sum_le.py", line 2501, in _run_command
  File "sum_le.py", line 876, in run
  File "/sum_le-8.2.0/hp/hpsum/hpsum6.py", line 588, in login
  File "/sum_le-8.2.0/hp/hpsum/hpsum6.py", line 540, in _rest_request
  File "/opt/python2.7/lib/python2.7/httplib.py", line 955, in request
  File "/opt/python2.7/lib/python2.7/httplib.py", line 989, in _send_request
  File "/opt/python2.7/lib/python2.7/httplib.py", line 951, in endheaders
  File "/opt/python2.7/lib/python2.7/httplib.py", line 811, in _send_output
  File "/opt/python2.7/lib/python2.7/httplib.py", line 773, in send
  File "/opt/python2.7/lib/python2.7/httplib.py", line 1154, in connect
  File "/opt/python2.7/lib/python2.7/socket.py", line 571, in create_connection
error: [Errno 111] Connection refused


root@ # yum update --nogpgcheck sum-8.3.0-44.rhel7.x86_64.rpm
Running transaction
  Updating   : sum-8.3.0-44.rhel7.x86_64                                                                                                                                                                     1/2
Please read the License of the Agreement for this software at
         /opt/sum/sum.license

By not removing this package, you are accepting the terms
of the "HPE End User License Agreement - Enterprise Edition".

The SUM RPM has installed successfully.
  Cleanup    : sum-8.2.0-53.rhel7.x86_64                                                                                                                                                                     2/2
Uploading Package Profile
  Verifying  : sum-8.3.0-44.rhel7.x86_64                                                                                                                                                                     1/2
  Verifying  : sum-8.2.0-53.rhel7.x86_64                                                                                                                                                                     2/2

Updated:
  sum.x86_64 0:8.3.0-44.rhel7

Complete!


root@ # smartupdate upgrade
sum : Smart Update Manager Version 8.3.0
Model: ProLiant DL360 Gen9, ROM: P89, ROM Version: 01/22/2018
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Searching for firmware..............................................................................................................
Analyzing results..............................................................................................................


The following firmware will be applied:
N/A


The following firmware will be skipped (Use --downgrade or use --rewrite to apply.)
    Online ROM Flash Component for Linux - HPE Integrated Lights-Out 4   [2.55]
    Online ROM Flash Component for Linux - HPE ProLiant DL380 Gen9/DL360 Gen9 (P89) Servers   [P89 2.56 - (01/22/2018)]
    Online ROM Flash for Linux - Advanced Power Capping Microcontroller Firmware for HPE Gen9 Servers   [1.0.9]
    Supplemental Update / Online ROM Flash Component for Linux (x64) - Smart Array H240ar, H240nr, H240, H241, H244br, P240nr, P244br, P246br, P440ar, P440, P441, P542D, P741m, P840, P840ar, and  P841   [6.30]
    HPE Broadcom NX1 Online Firmware Upgrade Utility for Linux x86_64   [2.20.7]