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02-23-2018 05:20 AM - edited 03-07-2018 04:06 AM
02-23-2018 05:20 AM - edited 03-07-2018 04:06 AM
SUM 8.2.0 Connection refused
Hello,
after upgrading to SUM 8.2.0 we get the following error when calling "smartupdate upgrade":
# smartupdate upgrade sum : Smart Update Manager Version 8.2.0 Model: ProLiant DL380 Gen9, ROM: P89, ROM Version: 04/25/2017 ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Searching for firmware.................................................................................................................................................................................... Analyzing results.................................................................................................................................................................................... Found multiple versions of 'Smart Array H240ar, H240nr, H240, H241, H244br, P240nr, P244br, P246br, P440ar, P440, P441, P542D, P741m, P840, P840ar, and P841' [1] Smart Array H240ar, H240nr, H240, H241, H244br, P240nr, P244br, P246br, P440ar, P440, P441, P542D, P741m, P840, P840ar, and P841 5.04 [2] Smart Array H240ar, H240nr, H240, H241, H244br, P240nr, P244br, P246br, P440ar, P440, P441, P542D, P741m, P840, P840ar, and P841 6.06 Which one do you want to apply? [1] : 2 Found multiple versions of 'HPE ProLiant DL380 Gen9/DL360 Gen9 (P89) Servers' [1] HPE ProLiant DL380 Gen9/DL360 Gen9 (P89) Servers 2.40_02-17-2017 [2] HPE ProLiant DL380 Gen9/DL360 Gen9 (P89) Servers 2.52_10-25-2017 Which one do you want to apply? [1] : 2 Found multiple versions of 'HPE Broadcom NX1 Online Firmware Upgrade Utility for Linux x86_64' [1] HPE Broadcom NX1 Online Firmware Upgrade Utility for Linux x86_64 2.17.6 [2] HPE Broadcom NX1 Online Firmware Upgrade Utility for Linux x86_64 2.19.6 Which one do you want to apply? [1] : 2 ERROR: [Errno 111] Connection refused Traceback (most recent call last): File "sum_le.py", line 2518, in run File "sum_le.py", line 2501, in _run_command File "sum_le.py", line 876, in run File "/sum_le-8.2.0/hp/hpsum/hpsum6.py", line 588, in login File "/sum_le-8.2.0/hp/hpsum/hpsum6.py", line 540, in _rest_request File "/opt/python2.7/lib/python2.7/httplib.py", line 955, in request File "/opt/python2.7/lib/python2.7/httplib.py", line 989, in _send_request File "/opt/python2.7/lib/python2.7/httplib.py", line 951, in endheaders File "/opt/python2.7/lib/python2.7/httplib.py", line 811, in _send_output File "/opt/python2.7/lib/python2.7/httplib.py", line 773, in send File "/opt/python2.7/lib/python2.7/httplib.py", line 1154, in connect File "/opt/python2.7/lib/python2.7/socket.py", line 571, in create_connection error: [Errno 111] Connection refused
This happens on DL380 Gen8 and Gen9 servers.
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02-24-2018 01:19 AM
02-24-2018 01:19 AM
Re: SUM 8.2.0 Connection refused
Same thing here :-(
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03-01-2018 07:47 AM
03-01-2018 07:47 AM
Re: SUM 8.2.0 Connection refused
In my case, I have two identical hosts but one has access to Internet and the other does not. The one with access to the Internet can run 'smartupdate upgrade' (8.2.0) perfectly fine , and the other shows the same error as yours, but in an earlier stage:
# smartupdate list
sum : Smart Update Manager Version 8.2.0
Model: ProLiant BL460c Gen9, ROM: I36, ROM Version: 12/07/2017
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Searching for firmware..
Analyzing results..
Info | NAME | VERSION | INSTALLED | TYPE |
------------------------------------------------------------------------------------------------
ifr-1 | smartarray-ea3138d8e8 | 6.06 | (details below) | smartarray |
| - AC_857342008 | | | |
| --> firmware | 6.06 | 6.06 | |
icrd1 | system-i36 | 2.56_01-22-2018 | 2017.12.07 | system |
# smartupdate upgrade
sum : Smart Update Manager Version 8.2.0
Model: ProLiant BL460c Gen9, ROM: I36, ROM Version: 12/07/2017
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Searching for firmware..
Analyzing results..
ERROR: ''
Traceback (most recent call last):
File "sum_le.py", line 2518, in run
File "sum_le.py", line 2501, in _run_command
File "sum_le.py", line 876, in run
File "/sum_le-8.2.0/hp/hpsum/hpsum6.py", line 588, in login
File "/sum_le-8.2.0/hp/hpsum/hpsum6.py", line 542, in _rest_request
File "/opt/python2.7/lib/python2.7/httplib.py", line 1027, in getresponse
File "/opt/python2.7/lib/python2.7/httplib.py", line 407, in begin
File "/opt/python2.7/lib/python2.7/httplib.py", line 371, in _read_status
BadStatusLine: ''
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03-05-2018 02:59 AM
03-05-2018 02:59 AM
Re: SUM 8.2.0 Connection refused
After some debugging I found out that smartupgrade upgrade wants to start /opt/sum/bin/x64/sum_service_x64.
But this fails with the following error message (and weird debug output?):
# rpm -q sum
sum-8.2.0-53.rhel7.x84_64
# /opt/sum/bin/x64/sum_service_x64 /bin/sed /bin/rpm /bin/bash /sbin/shutdown /bin/gawk /bin/grep /bin/cat /bin/nohup /bin/dirname /bin/cut /bin/ls /bin/uname /bin/df /bin/kill /sbin/lsmod /sbin/lspci /sbin/dmidecode /bin/awk /bin/ps /bin/unzip QString::arg: Argument missing: Failed to create listener: %s , failed to open listener
# netstat -anp | grep sum_service
#
With SUM 8.1.0 installed I'm able to start /opt/sum/bin/x64/sum_service_x64 (which opens two ports: 63001 and 63002):
# rpm -q sum sum-8.1.0-14.rhel7.x86_64 # /opt/sum/bin/x64/sum_service_x64 80 /bin/sed /bin/rpm /bin/bash /sbin/shutdown /bin/gawk /bin/grep /bin/cat /bin/nohup /bin/dirname /bin/cut /bin/ls /bin/uname /bin/df /bin/kill /sbin/lsmod /sbin/lspci /sbin/dmidecode /bin/awk /bin/ps /bin/unzip # netstat -anp | grep sum_service tcp6 0 0 :::63001 :::* LISTEN 28189/sum_service_x tcp6 0 0 :::63002 :::* LISTEN 28189/sum_service_x unix 2 [ ] DGRAM 21824581 28189/sum_service_x
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03-05-2018 03:24 AM
03-05-2018 03:24 AM
Re: SUM 8.2.0 Connection refused
Is it working for you then after downgrading to 8.1.0? If so, does you host have direct access to the Internet?
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03-05-2018 03:38 AM
03-05-2018 03:38 AM
Re: SUM 8.2.0 Connection refused
Yes, it works with SUM 8.1.0 and none of our servers have direct access to the internet. tcpdump does not show any attempt to connect to a external IP/URL.
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03-07-2018 04:08 AM
03-07-2018 04:08 AM
Re: SUM 8.2.0 Connection refused
Just tried it on our new Gen10 server with RHEL 6 and RHEl 7 - same error.
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03-07-2018 08:28 AM - edited 03-07-2018 08:29 AM
03-07-2018 08:28 AM - edited 03-07-2018 08:29 AM
Re: SUM 8.2.0 Connection refused
I installed sum-8.1.0-14.rhel7.x86_64 and still getting the exact same error. I can't spot any other difference than internet access between the hosts which can and the ones that can't run 'smartupdate upgrade'. But I did run tcpdump too and did not see any outbound connections.
Unlike you, I was always able to run sum_service_x64 without any problem, regardless the sum version. So my issue might be slightly different. I have tried running sum_service_x64 and can connect fine to 63001/2, so it's not firewall
I'll keep looking.
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03-15-2018 11:58 AM
03-15-2018 11:58 AM
Re: SUM 8.2.0 Connection refused
on CentOS 6.9 installing sum-8.1.0-14.rhel6.x86_64, got me around the "ERROR: [Errno 111] Connection refused"
I also had to manually remove what appears to be duplicate or miss identifice firmware-smartarray , firmware-nic-intel rpms
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03-16-2018 12:42 PM
03-16-2018 12:42 PM
Re: SUM 8.2.0 Connection refused
This might be a hint:
# netstat -anp | grep sum_service tcp6 0 0 :::63001 :::* LISTEN 28189/sum_service_x tcp6 0 0 :::63002 :::* LISTEN 28189/sum_service_x unix 2 [ ] DGRAM 21824581 28189/sum_service_x
tcp6 = ipv6 ; maybe test with ipv6 enabled on an intgerface with sum 8.2.0 installed?
Investigating this issue further at HPE...
Regards, jhofmeister
I work for HPE
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