SUM 8.4.0: smartupdate requires does not provide all relevant hdd, smartarray, powerpic, ...packages

[mschlossarek]

Hello,

since version 8.4.0 SUM no longer provides all required packages for hdd, powerpic, sas, sata and smartarray firmware updates when calling smartupdate requires.

version <= 8.3.7:

[root@server ~]# smartupdate requires
firmware(hp:system:p89)
firmware(pci:v0000102Bd00000533sv0000103Csd00003381bc*sc*i*)
firmware(pci:v0000103Cd00003239sv0000103Csd000021C0bc*sc*i*)
[...]
firmware(pci:v00008086d00008D44sv0000103Csd00008030bc*sc*i*)
firmware(pci:v00008086d00008D7Csv0000103Csd00008030bc*sc*i*)
firmware-hdd-*
firmware-powerpic-*
firmware-sas-*
firmware-sata-*
firmware-smartarray-*
hp-firmware-hdd-*
hp-firmware-powerpic-*
hp-firmware-sas-*
hp-firmware-sata-*
hp-firmware-smartarray-*

version = 8.4.0

[root@server ~]# smartupdate requires
firmware(hp:system:p89)
firmware(pci:v0000102Bd00000533sv0000103Csd00003381bc*sc*i*)
firmware(pci:v0000103Cd00003239sv0000103Csd000021C0bc*sc*i*)
[...]
firmware(pci:v00008086d00008D44sv0000103Csd00008030bc*sc*i*)
firmware(pci:v00008086d00008D7Csv0000103Csd00008030bc*sc*i*)
[missing hdd, powerpic, sas, sata and smartarray packages]

We use yum install $(smartupdate requires) for installing all required firmware update packages before we actually apply them with smartupdate upgrade. With 8.4.0 all hdd, powerpic, sas, sata and smartarray firmware updates will we skipped.

Apart from the fact that the variant with the wildcard packages (e.g. firmware-hdd-*) was not the best variant before, because countless irrelevant packages were installed, but at least the necessary packages were also installed.

[DeepakJajware]

Hello 

Thank you for sharing the valuable feedback on HP SUM 8.4.x with us. 

This issue which is being reported in POST needs detailed investigation and LAB reproduction, along with Technical level analysis. Hence I request you to please log a case with our Solution center for extensive research and work fo getting this further isolated and resolved. 

If you need urgent support over the phone please find the support options for your country on the CONTACT HPE WORLDWIDE home page: HPE Worldwide Contact http://tinyurl.com/ybjzlrkf

You can also log a new case, check the status / update details or raise a call back request on an existing case using the link provided : HPE Support Case Manager

Regards

HPE Services

[vartank]

Issue has been received and is currently being looked into.  Also, I've been made aware that there's a case created and we'll track the issue through the case #.

Thanks.

Smart Update Manager team

[mschlossarek]

SUM 8.4.1 fixed this issue. Thanks!