SamrtArray P411 and 6G drives in 3G mode

[almark]

I have DL360 G6 with connected MSA70 via SA P411.
All firmware, except firmware for disks, are up to date (server booted with Firmware DVD 9.10(B) and all components are flashed).


Physical Drive
Status OK
Drive Configuration Type Data
Size 146.8 GB
Drive Type SAS
Model HP EG0146FAWHU
Serial Number 6SD0C84V0000B0447112
Firmware Version HPDD
Rotational Speed 10K
PHY Count 2
Transfer Speed PHY 1: 3.0GBPS, PHY 2: Unknown


I can't find new firmware for EG0146FAWHU...

What I missed in setup?

p.s. ADU report attached.

[cnb]

Verify the expander backplane firmware and hardware versions. Simply saying everything has been updated isn't verifying the actual revisions.

Check/post the SAS Expander Backplane version
Check/post the iLO verison

Is the MSA70 a dual domain configuration?

Rgds,

[cnb]

FYI: Your P411 F/W is not up to date!

There's a new critical Firmware update v3.50 that you should install:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swLang=8&mode=2&taskId=135&swItem=MTX-c56108804d8543c2b248da3e43

So chances are the backplane may not be either. The Hardware Exp. Backplane must support 6GB speeds.

Rgds,

[oncle Bob]

Thanks for reply!
Firmware for SamrtArray P411 succesfully updated to version 3.50.
I think I have single domain configuration (server is connected to the MSA70 with single cable)... I need dual domain for 6G?

[cnb]

No, but you need to post the iLO and backplane firmware revisions.


Rgds,

[oncle Bob]

ProLiant DL360 G6
iLO 2 Firmware Version: 2.00 06/21/2010
System ROM: P64 05/15/2010; backup system ROM: 03/30/2010

Model: MSA70
Power Supply Status: Redundant Power Supply
Serial Number: SGA01101T3
Firmware Revision: 2.18

tell me if You need version of backplane firmware. MSA70 connected directly to SA P411.

all firmware versions:
Firmware Name Version
Storage Enclosure Processor Firmware Not Available
Storage Enclosure Processor Firmware Not Available
Storage Enclosure Processor Firmware 2.18
Array Controller Firmware 3.50
Array Controller Firmware 3.50
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Disk Drive Firmware HPDD
Power Controller Firmware 2.9
System ROM Firmware-P64 (Active) 2010.05.15
System ROM Firmware-P64 (Redundant) 2010.03.30
Management Processor Firmware (Active) 2.0
HP NC382i DP Multifunction Gigabit Server Adapter 5.2.2


I can't find backplane firmware version.. :(

thanks.

[oncle Bob]

how I can flash new firmware for backplane for MSA70?

thanks..

[oncle Bob]

More Information -
StorageWorks MSA 70 at Port 2E : Box 1 Print

Storage Enclosure
Fan Status OK
Temperature Status OK
Power Supply Status Redundant
Vendor ID HP
Model MSA70
Serial Number SGA01101T3
Firmware Version 2.18
Drive Bays 25
Subcomponent Firmware Revision Levels
SEP (1) 2.18
Backplane Module (BPM) (1) 2.06, (2) 2.06, (3) 2.06, (4) 2.06
Fan Control Module (FCM) (1) 1.08, (2) 1.08
Health Monitor Module (HMM) (1) 1.10, (2) 1.10
Seven Segment LED Display (1) 0.10
Location
Port 2E
Box 1


I can found only 2.18 version on HP site.
What information needed for troubleshooting this issue?

[almark]

no more ideas?...

[cnb]

Use this to verify the DL360 G6 SAS Backplane:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884319&swItem=MTX-23b79aaf9a9240b595e32d661a&prodNameId=3884320&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=3

Rgds,