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Scanner redirect with Citrix PS4

 
Bjoern Wolfgardt
Occasional Visitor

Scanner redirect with Citrix PS4

Hi,

we have a small Citrix Farm with 4 Servers. Last week I did some testing with Scanner redirect (Twain redirect) and it works perfectly on our Test-Server (HP DL320).
But after I activated it for 2 more users I have got errors, that the scanner communication fails.
I did some testing and it turned out that it seems to be related to the server Hardware. Our Farm has 2 DL140 G2, 1 DL320 G2 and 1 DL320 G4. Both DL140 Servers report errros.
It is not related to the workstation or the scanner. I have tested with 2 different workstations and 2 different scanners (HP and Epson).
Let me explain further. When I log on to Citrix and map the scanner, all servers are able to identifiy the correct hardware. If i press 'scan' it seems that the scan gets short information and after this we get the communication error.

Any ideas?

thx in advance
Bjoern