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Server hang and Reboot unexpectedly

Mahbubul Hasan
Occasional Contributor

Server hang and Reboot unexpectedly

One of our DL 380 G3 server, it’s become hang and automatically reboot
When we re-install RAM and CPU the server is running smoothly one or two week.
But after few days it’s happen again
Please inform me how can solve this problem

Note:- Server Operating system is windows 2003 enterprise edition
This is mail server.
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Mahbub
1 REPLY
Graeme Bray
Regular Advisor

Re: Server hang and Reboot unexpectedly

Are you running SP2?
Do you get any errors in the IML?
Does the server Bluescreen or just crash? What Support Pack version are you running? Update to 8.20 if you are not.
What firmware version are you at? Upgrade to 8.40 to see if that fixes it.
Have you tried getting a crash dump to see if Microsoft can figure out the problem.

On a side note, we've had issues where a server crashes due to running W2K3 SP2 and the default version of Storport.sys on our HP servers. Try downloading KB946448 (or newer) from Microsoft. This will take a reboot.