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01-16-2020 03:27 AM
01-16-2020 03:27 AM
Server problem. ProLiant DL360 Gen9 - VM Windows Server 2016 - Randomly Freezes
Hi.
For some time I have a problem with VM (Windows Server 2016) on the HP Proliant DL360 Gen9 server.
The machine has been freezing for some time. I can't get to it through RDP, SSH. When I want VM shutdown on Hypervisor, I get the error "VM state does not allow it to close".
I get errors on VM:
DCOM 10010 - "The server did not register in DCOM within the required time."
and
WAS 5010 - "The process serving the application pool did not respond to the ping command. The process identifier.
The problem repeats every few days or once a month.
The problem usually lasts 30 minutes.
I have already tried many solutions. Unfortunately, no result ...
Thanks for any help.
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01-23-2020 02:09 AM
01-23-2020 02:09 AM
Re: Server problem. ProLiant DL360 Gen9 - VM Windows Server 2016 - Randomly Freezes
Hello Franco,
Greetings !
from the description , it appears to be a problem with the Guest OS .I would recommend you to open a support case with VMware and OS Vendor for further investigation on the same .
Regards,
RRT
I am an HPE Employee
Hewlett Packard Enterprise International
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