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Server problem. ProLiant DL360 Gen9 - VM Windows Server 2016 - Randomly Freezes

 
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franco80
Occasional Visitor

Server problem. ProLiant DL360 Gen9 - VM Windows Server 2016 - Randomly Freezes

Hi.

For some time I have a problem with VM (Windows Server 2016) on the HP Proliant DL360 Gen9 server.

The machine has been freezing for some time. I can't get to it through RDP, SSH. When I want VM shutdown on Hypervisor, I get the error "VM state does not allow it to close".

I get errors on VM:

DCOM 10010 - "The server did not register in DCOM within the required time."

and

WAS 5010 - "The process serving the application pool did not respond to the ping command. The process identifier.

The problem repeats every few days or once a month.

The problem usually lasts 30 minutes.

I have already tried many solutions. Unfortunately, no result ...

Thanks for any help.

1 REPLY 1
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RaviTyagi
HPE Pro

Re: Server problem. ProLiant DL360 Gen9 - VM Windows Server 2016 - Randomly Freezes

Hello Franco,

Greetings !

from the description , it appears to be a problem with the Guest OS .I would recommend you to open a support case with VMware and OS Vendor for further investigation on the same .

 

Regards,

RRT 

I am an HPE Employee

 

 

 

I am a HPE Employee

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