ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Server reboots with ASR

su_5
Occasional Visitor

Server reboots with ASR

we have HP DL380 G5 server series running on windows 2000. We have upgraded the latest ILO version to 1.82. but still the server reboots once in two weeks. Also we are unable to find disable ASR option on system management version V2.1.6.

Help really appreciated.
7 REPLIES
Michal Kapalka (mikap)
Honored Contributor

Re: Server reboots with ASR

hi,

if you are upgrading the ILO firmware you need to update also a ILO driver in Windows.

mikap
gregersenj
HPE Pro

Re: Server reboots with ASR

Check the IML.

It seem to have a sensor og temp problem.

But you will find the best information in the IML.
From windows, use the IML viewer, if it is installed.
From the ILo, Webadministration, Logs open the IML.
From smart start CD, Maintenance, Insight diagnostics, logs, IML.

BR
/jag
su_5
Occasional Visitor

Re: Server reboots with ASR

The IML logs indicates "ASR Detected by System ROM"
gregersenj
HPE Pro

Re: Server reboots with ASR

Oohhh, an unkown ASR.
That could be due to a bad system I/O bd.

You could try with a FW/BIOS and driver/agents upgrade.

And it should be possible to disable ASR in the RBSU.

BR
/jag
su_5
Occasional Visitor

Re: Server reboots with ASR

The server is rebooting on every week on same time regularly with below error

" BMC IPMI Watchdog Timer Timeout: Action= system power reset.
gregersenj
HPE Pro

Re: Server reboots with ASR

oct 21st.
It's the ILo eventlog you have attached.
That's not the best log to use.

You should attach the IML (Integrated Management log)
That might get you better information.
The IML is also available through the ILo web administartion.

BR
/jag