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Server shutting down - HP DL360 Gen6

 
erickgomes
Occasional Visitor

Server shutting down - HP DL360 Gen6

Hi guys,

I bought a used HP DL360 Gen6 server, but I have a problem.

Every week, the server shuts down. Accessing iLo, Log has 2 messages:

Caution - iLO 2 - 10/24/2019 08:56 - 10/24/2019 08:56 - 1 - Server reset.
Informational - iLO 2 - 10/24/2019 08:56 - 10/24/2019 08:56 - 1 - Server power removed.

and accessing the IML, has 1 message:
Caution - POST Message - 10/24/2019 9:02 - 10/24/2019 09:02 - 1 - POST Error: 1785-Drive Array not Configured

I notice that the message in the IML refers to controls, but occurs at startup.

I am not using the controls. Tried to disable by the BIOS, but to no avail.

Could anyone tell me why the server is shutting down?

I thank everyone!

1 REPLY 1
ronissac
HPE Pro

Re: Server shutting down - HP DL360 Gen6

HI , 

Make sure the BIOS and ILO is updated to the latest. 

Attempt to run an offline diagnostics by running a smartstart CD and verfiy an HW issues 

If you cant find anything on the HW end, Suggest you to reach out to your OS vendor and have them analyse the crash dump 

 

Regards

Ronny

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