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Slot 0 broken

Ayman Altounji
Valued Contributor

Slot 0 broken

The error is:

"One of the fixed disk drives attached to the COMPAQ SMART Array Controller is missing or has a bad connection. The missing or bad drive is SCSI Port 1: SCSI ID 0. To correct this situation, exit this utility, turn the computer off, and check the data and power connection for this drive. For more information, run Drive Array Advanced Diagnostics."

The problem is: the cage gives no power to every disk put in that position, so there's no chance we can correct this situation. Is there anything we can do to put this server in production again?

Thanks to anyone.

Bye, Luca.
Sunil Jerath
Honored Contributor

Re: Slot 0 broken

Please try replacing the cage. If you need further assistance please contact our technical Support at 1-800-OK-COMPAQ.