Smart Array 5i problems

[Predrag Milenkovic]

Hello,

I have strange problem with Smart Array 5i controller integrated in Proliant DL380 G3.
When I reboot it, I get a message "controller in lock up state". If I turn it off and turn it on again after 5-10 minutes, it works just fine...

I have tried with ROM upgrades - without any success.
Any ideas?

Thank you in advance.
Predrag

[Vijay_44]

Hi,

Check the cables to see if there are any bent pins. The cache accelerator (located under the riser) can also generate that error. Try reseating the cache accelerator.

[Prashant (I am Back)]

Hi,

Disconnect the hdd and cables connected to server controller 5i then clear the configuration and then check again

Regards,
Prashant S.

[Predrag Milenkovic]

Hi, Prashant S.

Would you be so kind and explain to me step by step procedure of what you suggest.
Is it possible to clear RAID configuration with hard disks disconnected form RAID controller?

Thank you in advance...

Best regards,

Predrag