Smart Array 6i Error - Wide SCSI transfer failed

[Ranft]

Hallo,

I have a Probelm with our Smart Array 6i.
Im POST is a Message
" Storage enclosure on SCSI Bus 1 - Wide SCSI transfer faild.
Solution: This may indicate a bad SCSI cable on bus. Try repalacing this cable."

But there is no cable there is a "Riser-Card" in the DL360. And both Disks have the same Error-Message.

[Prashant (I am Back)]

Is this DL 360 base model ??

[Ranft]

Yes, it is a HP ProLaint DL360R04
OrderNr. 354572-421

and the Disk is:
2 x HP HD 145GB U320SCSI
OrderNr. 347708-B22

[Prashant (I am Back)]

Hi,

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL050513_CW01

resolution


If the scenario in the Description section occurs, reseat the SCSI backplane as follows:

Power down the server and open the cover.
Locate the SCSI backplane.
Apply gentle pressure until the backplane snaps into place.
Replace the cover and boot the server.

Regards,
Prashant S.

[Prashant (I am Back)]

Hi,

If still problem presist

DO NOT replace the SCSI backplane or other parts until it has been re-seated and the failure persists.

SCSI Backplane Spare Part number 305443-001

Hope it helpes you.

Regards,
Prashant S.

[Dave_180]

I've found this to be a problem with the SCSI cable itself in the past. Make sure there isn't a bent pin - you'll have to look closely as it can sometimes be very hard to spot.

You can carefully straighten them - but be careful to not damage any of the others.

Also - reseating cables/board is generally a good first step.