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Smart Array Cache disabled after battery replacing

 
s3v3ran
Occasional Visitor

Smart Array Cache disabled after battery replacing

Hello

We have just replaced the battery in Smart array cache, but since then the cache is disabled:

# ssacli ctrl all show status

Smart Array P410i in Slot 0 (Embedded)
Controller Status: OK
Cache Status: Temporarily Disabled
Battery/Capacitor Status: OK

 

I tried to power off/on the server and iLO but it didn't help. Can I enable the cache by some command or is it some other error?

 

Thanks

 

Ondrej Vesely

2 REPLIES 2
s3v3ran
Occasional Visitor

Re: Smart Array Cache disabled after battery replacing

More info:

# ssacli ctrl slot=0 show | grep -i cache
Cache Serial Number: PBCDF0CRH0RD66
Wait for Cache Room: Disabled
Cache Board Present: True
Cache Status: Temporarily Disabled
Cache Status Details: Cache disabled; ADG enabler missing.
Cache Disable Reason: Temporary disable condition. The cache has been disabled because a RAID6 volume is configured but the enablement mechanism is broken or missing.
Drive Write Cache: Disabled
Total Cache Size: 1.0
Total Cache Memory Available: 0.9
No-Battery Write Cache: Disabled
Cache Backup Power Source: Capacitors

sudhirsingh
HPE Pro

Re: Smart Array Cache disabled after battery replacing

Hi,

Following indicate: "ADG enabler missing

"Cache Status: Temporarily Disabled
Cache Status Details: Cache disabled; ADG enabler missing.
Cache Disable Reason: Temporary disable condition. The cache has been disabled because a RAID6 volume is configured but the enablement mechanism is broken or missing."

Please check and ensure that "ADG enabler " is present incase it was installed earlier and missing now.

also check following:

wait for battery to fully charge and check the status, 

Update the controller firmware to latest and check the status.

 

Regards,

Sudhir

I work for HPE
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