Smart Array P410 - HP Proliant DL180 G6 - Error 0xea & 0xab

[0x_pfe]

Hi,

Ive got a Problem with a HP Proliant DL180 G6 in combination with an P410 Smart Array Card.

In the last Month the server will freeze at random times with a lot of I/O Errors on screen.
Im using Proxmox for server virtualization.

On reboot i get this nice window with. the error:

1719-Slot 1 Drive Array - A controller failure event occurred prior to this nower-up. (Previous lock up code = Oxea)
or
1719-Slot 1 Drive Array - A controller failure event occurred prior to this power-un. (Previous lock up code = Oxab)

i can't find any explanation of these codes online and i already changed the P410. (im on the latest Firmware 6.64)

Does anyone have any idea how to solve this error ?

[support_s]

System recommended content:

1. Advisory: HP ProLiant Servers - FIRMWARE UPGRADE RECOMMENDED to Avoid a 1783 Error During Power-On Self-Test (POST) After Adding an HP SAS Expander and Attaching it to an HP Smart Array P410/P410i Controller

2. Advisory: ProLiant DL180 G6 Server: Smart Array P410 Controller - "No Bootable Drives Have Been Found" Message When Using PXE to Start the Boot Process Via the Citrix Provisioning Server Bootstrap Program

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[TVVJ]

Hello,

You may update the HPE Smart Array P410 Controller's drive by download and install it from the HPE Smart Array P410 Controller drive download page. As the virtualization software is based on KVM, you may try that of Linux distributions.

The driver is available only for Microsoft, Novell, Red Hat, SUSE and VMware operating systems.

You may select the one that would be appropriate to your environment.

If the issue is not resolved, then please contact HPE support using the support case manager for further assistance.

Regards,

[0x_pfe]

@TVVJ 

Hi, 
Thanks for the response.
Do you mean by "update the Controllers drive" the normal firmware of the Controller itself ?

The only available Update there is 6.64 and its already installed.
Or do you mean any kind of drivers for the running OS.

Is it possible that this is beeing caused by a missing driver ?

[Robertomcat]

Hello, good evening.

There is a newer version, which is 7.0.0.

https://support.hpe.com/connect/s/softwaredetails?softwareId=MTX_e72e09a823154db2bd8dc779aa

[0x_pfe]

@Robertomcat 

Thanks but the Firmware seams to be only for P440ar, P440, P441, P542D, P741m, P840, P840ar, and P841 and not P410.
Or ist this still compatible ?

[Robertomcat]

Sorry for the mistake, but I put the link thinking that the controller was the P440. The P410 is not on that list, but you can search for it anyway and you will find the firmware.

[0x_pfe]

Yes but the HPE Website only shows Version 6.64 which i already installed.

https://support.hpe.com/connect/s/product?ismnp=0&l5oid=3883890&cep=on&kmpmoid=3883933&tab=driversAndSoftware&driversAndSoftwareSubtype=9000214

Thats why i dont understand the Error my RAID-Controller is giving me on random times ...

[Robertomcat]

I have found that within the same firmware version that you have installed, there is a version "b" surely they have added some modification, but I don't know if it will solve your problem.

https://support.hpe.com/connect/s/softwaredetails?softwareId=MTX_993349aa061b4897b5ae4d212e&tab=revisionHistory