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10-15-2013 08:11 PM - last edited on 02-12-2015 07:25 AM by Maiko-I
10-15-2013 08:11 PM - last edited on 02-12-2015 07:25 AM by Maiko-I
Smart Array P410i : Smartctl makes system freeze
I have several ProLinat Servers that have onboard Smart Array P410i controller, and there os are Fedora 19.
I found that smartctl command can cause system freeze.
Detail situation is as follows.
smartctl -a -d cciss,0 /dev/sgX
is always success. However, disk no. from 3 to 5, e.g.
smartctl -a -d cciss,3 /dev/sgX
causes system freeze on the systems that has no cache and battery.
On the system that has cache and battery,
all disk correctly reply the SMART information.
I recently bought the cache and battery option 534916-B21, such system freeze does not occur.
Is this freeze caused by the hpsa driver or firmware bug?
Hardware and software details are as follows:
System: HP ProLiant ML350 G6, HP ProLiant DL360 G6, HP ProLiant DL360 G7
BIOS version: 2013.07.02
Firmware version of Smart Array P410i: 6.40
OS: Fedora 19
Kernel: 3.11.4-201.fc19.x86_64 (I also confirm that the freeze occurs on 3.12-rc4)
For the system with cache and battery, hpssacli command says that
-----------------------------------
=> ctrl all show detail
Smart Array P410i in Slot 0 (Embedded)
Bus Interface: PCI
Slot: 0
Serial Number: 5001438005C98640
Cache Serial Number: PBCDH0CRH3I1BM
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: C
Firmware Version: 6.40
Rebuild Priority: Medium
Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Queue Depth: Automatic
Monitor and Performance Delay: 60 min
Elevator Sort: Enabled
Degraded Performance Optimization: Disabled
Inconsistency Repair Policy: Disabled
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: True
Cache Status: OK
Cache Ratio: 25% Read / 75% Write
Drive Write Cache: Disabled
Total Cache Size: 512 MB
Total Cache Memory Available: 400 MB
No-Battery Write Cache: Disabled
Cache Backup Power Source: Capacitors
Battery/Capacitor Count: 1
Battery/Capacitor Status: OK
SATA NCQ Supported: True
Number of Ports: 2 Internal only
Driver Name: hpsa
Driver Version: 2.0.2
Driver Supports HP SSD Smart Path: False
------------------------------------
and for the system without cache and battery says
------------------------------------
=> ctrl all show detail
Smart Array P410i in Slot 0 (Embedded)
Bus Interface: PCI
Slot: 0
Serial Number: 50014380058F48A0
RAID 6 (ADG) Status: Disabled
Controller Status: OK
Hardware Revision: C
Firmware Version: 6.40
Rebuild Priority: Medium
Expand Priority: Medium
Surface Scan Delay: 15 secs
Surface Scan Mode: Idle
Wait for Cache Room: Disabled
Surface Analysis Inconsistency Notification: Disabled
Post Prompt Timeout: 0 secs
Cache Board Present: False
Drive Write Cache: Disabled
Total Cache Size: 0 MB
SATA NCQ Supported: True
Number of Ports: 2 Internal only
Driver Name: hpsa
Driver Version: 2.0.2
Driver Supports HP SSD Smart Path: False
-----------------------------------
Are there any other neccessary informations about our systems?
Thank you.
P.S. This thread has been moved from General to ProLiant Servers (ML,DL,SL). - Hp Forum Moderator