ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Smart Array P410i : Smartctl makes system freeze

YuWatanabe
Occasional Visitor

Smart Array P410i : Smartctl makes system freeze

I have several ProLinat Servers that have onboard Smart Array P410i controller, and there os are Fedora 19.

I found that smartctl command can cause system freeze.

Detail situation is as follows.

 

smartctl -a -d cciss,0 /dev/sgX

is always success. However, disk no. from 3 to 5, e.g.

smartctl -a -d cciss,3 /dev/sgX

causes system freeze on the systems that has no cache and battery.

On the system that has cache and battery,

all disk correctly reply the SMART information.

 

I recently bought the cache and battery option 534916-B21, such system freeze does not occur.

 

Is this freeze caused by the hpsa driver or firmware bug?

 

Hardware and software details are as follows:

System: HP ProLiant ML350 G6, HP ProLiant DL360 G6, HP ProLiant DL360 G7

BIOS version: 2013.07.02

Firmware version of Smart Array P410i: 6.40

OS: Fedora 19

Kernel: 3.11.4-201.fc19.x86_64 (I also confirm that the freeze occurs on 3.12-rc4)

 

For the system with cache and battery, hpssacli command says that

-----------------------------------

=> ctrl all show detail

Smart Array P410i in Slot 0 (Embedded)
   Bus Interface: PCI
   Slot: 0
   Serial Number: 5001438005C98640
   Cache Serial Number: PBCDH0CRH3I1BM
   RAID 6 (ADG) Status: Disabled
   Controller Status: OK
   Hardware Revision: C
   Firmware Version: 6.40
   Rebuild Priority: Medium
   Expand Priority: Medium
   Surface Scan Delay: 15 secs
   Surface Scan Mode: Idle
   Queue Depth: Automatic
   Monitor and Performance Delay: 60  min
   Elevator Sort: Enabled
   Degraded Performance Optimization: Disabled
   Inconsistency Repair Policy: Disabled
   Wait for Cache Room: Disabled
   Surface Analysis Inconsistency Notification: Disabled
   Post Prompt Timeout: 0 secs
   Cache Board Present: True
   Cache Status: OK
   Cache Ratio: 25% Read / 75% Write
   Drive Write Cache: Disabled
   Total Cache Size: 512 MB
   Total Cache Memory Available: 400 MB
   No-Battery Write Cache: Disabled
   Cache Backup Power Source: Capacitors
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: OK
   SATA NCQ Supported: True
   Number of Ports: 2 Internal only
   Driver Name: hpsa
   Driver Version: 2.0.2
   Driver Supports HP SSD Smart Path: False
------------------------------------

and for the system without cache and battery says

------------------------------------

=> ctrl all show detail

Smart Array P410i in Slot 0 (Embedded)
   Bus Interface: PCI
   Slot: 0
   Serial Number: 50014380058F48A0
   RAID 6 (ADG) Status: Disabled
   Controller Status: OK
   Hardware Revision: C
   Firmware Version: 6.40
   Rebuild Priority: Medium
   Expand Priority: Medium
   Surface Scan Delay: 15 secs
   Surface Scan Mode: Idle
   Wait for Cache Room: Disabled
   Surface Analysis Inconsistency Notification: Disabled
   Post Prompt Timeout: 0 secs
   Cache Board Present: False
   Drive Write Cache: Disabled
   Total Cache Size: 0 MB
   SATA NCQ Supported: True
   Number of Ports: 2 Internal only
   Driver Name: hpsa
   Driver Version: 2.0.2
   Driver Supports HP SSD Smart Path: False
-----------------------------------

 

Are there any other neccessary informations about our systems?

 

Thank you.

 

 

P.S. This thread has been moved from General to ProLiant Servers (ML,DL,SL). - Hp Forum Moderator