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Smart Array P840 - disk physical location change

 
unixpassion
Occasional Visitor

Smart Array P840 - disk physical location change

Hello,

After a physical disk replacement (at the same place) I noticed that the disk location changed.

it was 1I:1:66,
it became 2I:1:64

is it an expected behavior?

Is there an option to keep the same path when replacing a disk?

INFO:
Smart Array P840 in Slot 1
Product Name: ProLiant XL450 Gen9 Server
Smart Storage Administrator CLI 2.60.19.0

1 REPLY 1
BPSingh
HPE Pro

Re: Smart Array P840 - disk physical location change


Greetings!

I see that the drive bay number and the port number has changed.

This is quite unusual and not an expected behavior.

Please verify/confirm if the drive was replaced on the correct bay.

Was there any change in cable connectivity because I see that the port number has also changed.

I would advise you to collect the AHS and the ADU logs and log a case on the support portal for further investigation.

Steps to generate the Active Health System log https://techlibrary.hpe.com/docs/iss/shared/troubleshoot/151005.htm

Command to generate ADU report: hpssacli ctrl all diag file=/tmp/ADUReport.zip

Support portal: https://pg-receiver-pro.glb.itcs.hpe.com/WclWeb/WclEntry.aspx?origin=acc&cc=GB&lang=EN&co=hpe


Accept or Kudo