HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
Showing results for 
Search instead for 
Did you mean: 

Smart Array in HP Dl385 G7 failed


Smart Array in HP Dl385 G7 failed

Hello  all,

I have Server Hp Porliant Dl385 G7 Raid 5(4 HDD) configure on it , and Win2102 Server insalled on it. sudenlly server boot failure.

also there is no any led flasing before failure it seem everything green. after restart the server and login to Raid controller I saw the Raid failure.


how to get this server back with data please?




Re: Smart Array in HP Dl385 G7 failed


Note: cache battery flashing green every 2 second

Jimmy Vance

Re: Smart Array in HP Dl385 G7 failed

Please provide more information so others may assist.

What is showing as failed?

What error messages are displayed during POST?

What array controlelr is in teh system?




No support by private messages. Please ask the forum!      I work for HPE

If you feel this was helpful please click the KUDOS! thumb below!   

Re: Smart Array in HP Dl385 G7 failed

thank you Jimmy for reply 

i have seen this message in post :

Slot 0 Hp smart array P410I controller

1974-slot 0 drive array -array accelerattor Battery is charging

accelerattor will be reenabled when battary /capcitor reaches full charge.

1779-Slot 0 drive array -replacment drives detected or previously failed.

Drive now appear to be operational:

port 1I:box 1:bays 2,3

logical drive disabled due possible data loss

select F1 to continue with logical drive disabled 

select F2 to accept data loss and to reenable logical drives




Re: Smart Array in HP Dl385 G7 failed

the server is working now,just press F2

Is it possible to check root cause for this issue?


Now there's one hard drive amber, what's the procedure for replacing this hard drive with the right way?