Smart Array p410 - cannot remove spare from SATA array

[rudycox2000]

Hi, I have a p410 smart array controller with 3 array

Note: controller and HDD have the lastest firmware installed

A) 1 SAS array (1x2disks) 148Gb hotswap

B) 1 SAS array (1x2disks) 300Gb hotswap

C) 1 Raid 1 SATA array  with spare (1x2disks + spare) 250Gb   NON HOTSWAP connected by cables

I cannot detach the spare from the array C in any way to reuse the channel for a new 600Gb SAS Raid 1array

with acucli , this should be the command

• controller slot=3 array C remove spares=all

but I get this error:

Error: This command did not complete properly. Please check your configuration
       for possible hardware or configuration problems. Use the "show" command
       on devices to show additional details about the configuration.

with the offline ACU gui nothing is allowed to be done on any disk.

Can someone help me please?

Thankyou in advance

Rudy

this is the output of

•  ctrl all show detail config

..... everything seems  to be ok

*******

Smart Array P410 in Slot 3
   Bus Interface: PCI
   Slot: 3
   Serial Number:xxxxxxxxx
   Cache Serial Number: xxxxxxxxxxx
   RAID 6 (ADG) Status: Disabled
   Controller Status: OK
   Hardware Revision: C
   Firmware Version: 6.40
   Rebuild Priority: Medium
   Expand Priority: Medium
   Surface Scan Delay: 15 secs
   Surface Scan Mode: Idle
   Queue Depth: Automatic
   Monitor and Performance Delay: 60  min
   Elevator Sort: Enabled
   Degraded Performance Optimization: Disabled
   Inconsistency Repair Policy: Disabled
   Wait for Cache Room: Disabled
   Surface Analysis Inconsistency Notification: Disabled
   Post Prompt Timeout: 0 secs
   Cache Board Present: True

 Cache Status: OK
   Cache Ratio: 25% Read / 75% Write
   Drive Write Cache: Disabled
   Total Cache Size: 512 MB
   Total Cache Memory Available: 400 MB
   No-Battery Write Cache: Disabled
   Cache Backup Power Source: Batteries
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: OK
   SATA NCQ Supported: True

   Array: A
      Interface Type: SAS
      Unused Space: 0  MB
      Status: OK
      Array Type: Data

      Logical Drive: 1
         Size: 136.7 GB
         Fault Tolerance: 1
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 35132
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001CAD2B801C1CECEDCCA12D
         Disk Name: /dev/sda
         Mount Points: / 4.0 GB
         OS Status: LOCKED
         Logical Drive Label: A234BD41PACCRID12191BQY8B3B
         Mirror Group 0:
            physicaldrive 2I:0:5 (port 2I:box 0:bay 5, SAS, 146 GB, OK)
         Mirror Group 1:
            physicaldrive 2I:0:6 (port 2I:box 0:bay 6, SAS, 146 GB, OK)
         Drive Type: Data

      physicaldrive 2I:0:5
         Port: 2I

         Box: 0
         Bay: 5
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 15000
         Firmware Revision: HPDD
         Serial Number:         xxxxxxxxxxxxxxxx
         Model: HP      EH0146FARWD     
         Current Temperature (C): 64
         Maximum Temperature (C): 66
         PHY Count: 2
         PHY Transfer Rate: 6.0Gbps, Unknown

      physicaldrive 2I:0:6
         Port: 2I
         Box: 0
         Bay: 6
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 15000

         Interface Type: SAS
         Size: 146 GB
         Rotational Speed: 15000
         Firmware Revision: HPDD
         Serial Number:        xxxxxxxxxxxxx
         Model: HP      EH0146FARWD     
         Current Temperature (C): 65
         Maximum Temperature (C): 68
         PHY Count: 2
         PHY Transfer Rate: 6.0Gbps, Unknown


   Array: B
      Interface Type: SAS
      Unused Space: 0  MB
      Status: OK
      Array Type: Data



      Logical Drive: 2
         Size: 279.4 GB
         Fault Tolerance: 1
         Heads: 255

         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001CEA6CD4C79F7C6A1D2C7F
         Disk Name: /dev/sdb
         Mount Points: None
         Logical Drive Label: A234AD50PACCRID12191BQYF24A
         Mirror Group 0:
            physicaldrive 2I:0:7 (port 2I:box 0:bay 7, SAS, 300 GB, OK)
         Mirror Group 1:
            physicaldrive 2I:0:8 (port 2I:box 0:bay 8, SAS, 300 GB, OK)
         Drive Type: Data

      physicaldrive 2I:0:7
         Port: 2I
         Box: 0
         Bay: 7
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 300 GB

         Rotational Speed: 10000
         Firmware Revision: HPD7
         Serial Number:         xxxxxxxxxxxx
         Model: HP      EG0300FBDBR     
         Current Temperature (C): 64
         Maximum Temperature (C): 66
         PHY Count: 2
         PHY Transfer Rate: 6.0Gbps, Unknown

      physicaldrive 2I:0:8
         Port: 2I
         Box: 0
         Bay: 8
         Status: OK
         Drive Type: Data Drive
         Interface Type: SAS
         Size: 300 GB
         Rotational Speed: 10000
         Firmware Revision: HPD7
         Serial Number:        xxxxxxxxxxxx
         Model: HP      EG0300FBDBR     
         Current Temperature (C): 53
         Maximum Temperature (C): 57
         PHY Count: 2

         PHY Transfer Rate: 6.0Gbps, Unknown


   Array: C
      Interface Type: SATA
      Unused Space: 0  MB
      Status: OK
      Array Type: Data
      Spare Type: dedicated



      Logical Drive: 3
         Size: 232.9 GB
         Fault Tolerance: 1
         Heads: 255
         Sectors Per Track: 63
         Cylinders: 48246
         Strip Size: 128 KB
         Full Stripe Size: 128 KB
         Status: OK
         Caching:  Disabled
         Unique Identifier: 600508B1001FFFFFA009CAD800000000
         Disk Name: /dev/sdc

         Mount Points: None
         Mirror Group 0:
            physicaldrive 1I:0:2 (port 1I:box 0:bay 2, SATA, 250 GB, OK)
         Mirror Group 1:
            physicaldrive 1I:0:4 (port 1I:box 0:bay 4, SATA, 250 GB, OK)
         Drive Type: Data

      physicaldrive 1I:0:2
         Port: 1I
         Box: 0
         Bay: 2
         Status: OK
         Drive Type: Data Drive
         Interface Type: SATA
         Size: 250 GB
         Rotational Speed: 7200
         Firmware Revision: HPG4    
         Serial Number:xxxxxxxxxxxxxxx 
         Model: ATA     GB0250EAFYK     
         SATA NCQ Capable: True
         SATA NCQ Enabled: True
         Current Temperature (C): 38
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 1I:0:4
         Port: 1I
         Box: 0
         Bay: 4
         Status: OK
         Drive Type: Data Drive
         Interface Type: SATA
         Size: 250 GB
         Rotational Speed: 7200
         Firmware Revision: HPG4    
         Serial Number:xxxxxxxxxxxxx       
         Model: ATA     GB0250EAFYK     
         SATA NCQ Capable: True
         SATA NCQ Enabled: True
         Current Temperature (C): 38
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps

      physicaldrive 1I:0:3
         Port: 1I
         Box: 0
         Bay: 3
         Status: OK

         Drive Type: Spare Drive
         Interface Type: SATA
         Size: 250 GB
         Rotational Speed: 7200
         Firmware Revision: HPG4    
         Serial Number:xxxxxxxxxxxxxx   
         Model: ATA     GB0250EAFYK     
         SATA NCQ Capable: True
         SATA NCQ Enabled: True
         Current Temperature (C): 38
         Maximum Temperature (C): 37
         PHY Count: 1
         PHY Transfer Rate: 3.0Gbps


   SEP (Vendor ID PMCSIERA, Model  SRC 8x6G) 250
      Device Number: 250
      Firmware Version: RevC
      WWID: 5001438021D3F19F
      Vendor ID: PMCSIERA
      Model:  SRC 8x6G       

[scharchouf]

Note: controller isn't @ the lastest firmware

 Current Firmware Version: 6.40 // the lastest is 7.24 (B) (13 Dec 2012)

For Logical Unit C, the cable is connected on MotherBoard?

it's possible to send an screen shoot for ACU GUI?

[rudycox2000]

thankyuo for the answer. no, the cable is attached to the controller. sata hdd are 3.5" . other disks are 2.5" inside an hotswap cage.
1 channel to the cage, the other to sata hdd. if I connect my new 600 gb sas disks, one is unassigned, the other gets the position of the sata spare. the acu gui is the offline one, because is under citrix xenserver. I cannot find the 7.24(b) firmware on hp site. where is it?