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04-09-2019 08:53 AM
04-09-2019 08:53 AM
Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
How to FIx This Problem.
Thanks.
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04-10-2019 08:00 AM - last edited 3 weeks ago by Sunitha_Mod
04-10-2019 08:00 AM - last edited 3 weeks ago by Sunitha_Mod
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
Hi Yazid
Please try to clear NVRAM on the server. You need to engage System Maintenance switch 6..
- Power off the server, remove the power cable
- Engage Switch 6 from System Maintenance switch
- Power on the server, wait for sometime
- Power off the server, disengage switch 6
- Then power it on.
You may refer to the following manual to check the location of system maintenance switch on system board:
http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04504814-9.pdf
Page : 90-94
If the issue is still unresolved, we may need to reset the ILO to factory settings and reflash onboard Nand.
You need to download the ISO file from the following link and boot the server from ISO. Let it complete the flash process.
Once done, then try to access IP. It that does not help, you need to contact HPE Support to get the board replacement.
Thank you
Regards
Kulwinder
[Moderator edit: Removed the broken link. Please refer to https://support.hpe.com/]
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04-10-2019 08:19 AM
04-10-2019 08:19 AM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
all the way i made swith jump 6 maintanance reset made. set default by user. reset by factory. update interllegent privisoning 1.6, 1.6b, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7 all error and vdram ..... I have no idea what to do, all the way I've done for almost 5 days is still unsuccessful .
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04-10-2019 08:32 AM
04-10-2019 08:32 AM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
There is an attempt to get offline intelligent Provisioning from hp links but can not download the cluttered file, cant download. For my server's knowledge it has run out of warranty on 28/12 / 2018 ago
now i install windows2012r2 by way of past Smart Array, install using sata option, can enter successfully install windows2012r2. But the other problems that colling fan are twisting at an unobtrusive speed as long as the server is on. try setting fan option at bios setting still can not, fan continue to rotate not stop except pc off new colling fan stop. is there any way how to set it?
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04-10-2019 08:38 AM
04-10-2019 08:38 AM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
or anyone can remort to my server do not mind using teamviewer or whatever way it can be. The important thing to get into my server is please fix my server problem ..... because my server running no problem is the problem only intellegent Provision problem it's only ...... thank you
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04-10-2019 08:52 AM
04-10-2019 08:52 AM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
@YazidHashim wrote:all the way i made swith jump 6 maintanance reset made. set default by user. reset by factory. update interllegent privisoning 1.6, 1.6b, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7 all error and vdram ..... I have no idea what to do, all the way I've done for almost 5 days is still unsuccessful .
V1.xx Intelligent Provisioning are for Gen8 servers. Gen9 use v2.xx The latest version released for Gen9 can be downloaded from here. https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_f6abd3e3803e4b2395eee361c3
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04-10-2019 09:09 AM
04-10-2019 09:09 AM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
thank you sir,
for the help given,
I already downloaded IP 2.71, using two ways to run.
1. I use pendrive format still error vdram.
2. I use the same dvd format as well as error vdram.
I have to get offline intelligent provising new to get into smart provisiong for setup back windows2012r2, this way can be done .... my problem can not download because file got lock can not download
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04-10-2019 09:39 AM
04-10-2019 09:39 AM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
below included an error image in NVRAM when creating flash IP and second and third pictures of why the boot server HIP RESTfull API is not in the tick in the box as well as Intelligent Provisioning is not ticked in the box. intend to not work. The question is to fix this same problem. is this the cause?
Thanks.
https://oi246.photobucket.com/albums/gg110/yazidhashim/IMG_20190407_110243.jpg
https://oi246.photobucket.com/albums/gg110/yazidhashim/IMG_20190409_111749.jpg
https://oi246.photobucket.com/albums/gg110/yazidhashim/IMG_20190409_111733.jpg
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04-11-2019 11:47 PM
04-11-2019 11:47 PM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
well there may not be any improvements that the hp can provide with this problem.
So the commentary is that if something goes wrong with bios, Intelligent Provisoning or even with NVRAM. There's nothing else you can do, to put your money into buy new motherboard server. because there is no answer to repair this damage what happens. Because the hp can not help ......
So my motherboard server had to throw it off and buy a new motherboard because nothing could be made unless just changing the new motherboard. And I see the only weakness that can not be fixed when this happens.
I'm just sad that my own hp can not help with this problem. So I had to sacrifice to buy a new server. Perhaps I find it hard to buy a HP type server because of the average number of problems this happens that can not be resolved.
I feel sad with this problem, this server may be dropped into the trash
Thank you
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04-12-2019 12:58 PM
04-12-2019 12:58 PM
Re: Smart Intelligence [F10] Prompt Missing In setting Setup [F9] Bios.
Probably allready tried, but in <F9>/SystemConfiguration/RBSU/ServerSecurity/IntelligentPriviosining<F10) there is an option ENABLED/DISABLED ??