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Smart Storage Administrator Crash on Manage Data Drives DL380 G6

 
bgibsonin
Occasional Contributor

Smart Storage Administrator Crash on Manage Data Drives DL380 G6

I have a DL380 G6 where I have added a second drive cage and additional 300GB drives.  I am attempting to manage the current RAID Logical Drive to expand using the online Windows HP Smart Storage Administrator. 

 

When I highlight the Logical Drive and then press the Action of Manage Data Drives, the program crashes.  This is running on Windows Server 2012 R2.  I also tried the Offline Smart Storage Administrator and when you press Manage Data Drives, it also crashes.

 

I have used the HPSum to update all components, but the problem still remains.

 

Anyone know of a fix for this issue?

 

Thanks,

 

Brett

2 REPLIES
bgibsonin
Occasional Contributor

Re: Smart Storage Administrator Crash on Manage Data Drives DL380 G6

Adding some more information...

 

Found that the crash only happens when trying to modify Array B.  If I try to modify Array A, the failure does not happen.

 

Thanks,

 

Brett

Steve Kunkel
Advisor

Re: Smart Storage Administrator Crash on Manage Data Drives DL380 G6

Rolling back to SSA version 2.10.14.0 fixed this for me.