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12-10-2016 10:17 PM
12-10-2016 10:17 PM
Smart Storage Batter 1 Failure
Hi everyone,
Recently we've bought 20 HPE DL380 Gen9 and 12 of them showing below error,
HPE Smart Storage Battery 1 Failure - Communication with the battery Failed.
It's output may not be enabled.
Action: Verify battery is properly installed. Refer to user guide. Contact HPE support if condition persists.
I'd be grateful if anyone could kindly help with this matter.
Thanks in advance
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12-13-2016 05:35 PM
12-13-2016 05:35 PM
Re: Smart Storage Batter 1 Failure
You should check what is your firmware version?
I've experienced same issue. I solved this issue updating firmware
(Bios, iLo)
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12-15-2016 05:56 AM - edited 12-15-2016 06:31 AM
12-15-2016 05:56 AM - edited 12-15-2016 06:31 AM
Re: Smart Storage Battery 1 Failure
Update ILO to version 2.50, see
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c05175070
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0126260
Hope this helps!
Regards
Torsten.
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