SmartArray P222 & P420 - This physical drive does not support RAID and is not exposed to OS

[hostbrew]

I am getting an error when adding an HP drive to an HPE SmartArray (I have tried both the P222 and P420 controllers with the same error).

Error:
"This physical drive does not support RAID and is not exposed to OS. It cannot be used for configuration on this controller."

Drive:
2TB 7.2K SAS 2.5"
HP Model: SAVN2000S5xeF7.2
HP Part Number: 791435-002
Manufacturer Model: ST2000NX0353

Has anyone seen this error before? Thoughts? I have looked around and haven't found any information regarding the error and little information about the drive. From the Seagate documentation, I found the drive does support RAID.

Many thanks.

[Dennis Handly]

@hostbrewFrom the Seagate documentation, I found the drive does support RAID.

Hmm, not sure what a drive needs to support RAID, other than the controller must like it??

[info2001]

Hello, would like to know if the problem awas solved, we have a few of those drives here and dont know what do do with them

[ilyahp]

Hi!

Same problem with P441 controller and 2 x 10Tb SAS-III HGST. Does anyone knows how to fix it?
I attached a new D3600 Enclosure with two 10Tb SAS-III HGST (HUH721010AL4204) and get the same error.

[Galvatron]

Logical sector size 520.
Physical Sector size :4160

The controller doesn't like 4kn drives.
Had same issue with a Toshiba, now the drive is on eBay.