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SmartStart 7.30 SDU - Abnormal Termination error

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SmartStart 7.30 SDU - Abnormal Termination error

I am attempting to run the Server Diagnostics Utility (SDU) from a SmartStart 7.30 CD on a DL380 G2 server.

As the SDU attempts loads the testing modules, it fails to load "libtcinspect.so" and gives an "abnormal termination" error. The server hangs at this point.

I've tried a spare SmartStart CD but I get the same error. The next step is to update the system's firmware to the latest revisions.

Before I attempt that, has anybody seen this problem before? Is it due to a hardware issue?
4 REPLIES

Re: SmartStart 7.30 SDU - Abnormal Termination error

I forgot to add that a quick forum search shows I'm not the only person experiencing this problem

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=866289

Any information would be greatly appreciated. Thanks in advance for your help.
Brian_Murdoch
Honored Contributor
Solution

Re: SmartStart 7.30 SDU - Abnormal Termination error

Gavin,

Clear the IML log.

This appears to be a workaround until it's fixed.

I hope this helps.

Brian

Re: SmartStart 7.30 SDU - Abnormal Termination error

Thanks Brian

In case anybody else ever has this problem, running the SmartStart "system erase" tool seems to have resolved the issue.
Mark J. Francisco
Frequent Advisor

Re: SmartStart 7.30 SDU - Abnormal Termination error

I was just experiencing the same problem and clearing the NVRAM worked for me.