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SmartStart 8.30 could not boot up DL380 G3

Liu Yinli_1
Occasional Contributor

SmartStart 8.30 could not boot up DL380 G3

I downloaded the SmartStart 8.30 32bit version (url: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=hk&prodNameId=344318&prodTypeId=18964&prodSeriesId=345557&swLang=8&taskId=135&swEnvOID=1005) and burn to a CD. When I boot up server with the CD and got the following error:

Your CPU does not support long mode. Use a 32bit distribution.

I think this means the CD does not support 32bit CPU.
Then I boot up the server with SmartStart 8.15 32 bit and istall win2k3 32bit. After installation I use the 8.30 CD to install PSP update. I think that means the 8.30 CD is 32bit.
4 REPLIES
john bass
Occasional Visitor

Re: SmartStart 8.30 could not boot up DL380 G3

I got same "CPU does not support long mode" message when I tried to boot SmartStart 8.30 on a DL380 G3. I found Alex Lao's post and tried Smartstart 8.15 and it DID boot. I don't know what it means, but wanted to second his observation.
Omar Millard
Occasional Visitor

Re: SmartStart 8.30 could not boot up DL380 G3

I also got same "CPU does not support long mode" message when I tried to boot SmartStart 8.30 on a DL360 G3. Also ran into issue where 2K3 R2 SP2 CD is not recognized as valid OS CD.
Capri Pot
Occasional Visitor

Re: SmartStart 8.30 could not boot up DL380 G3

I've the same problem.
The 32bits version tell me it is a 64bits version. It's very strange...
Any solution ?
Saberus
Valued Contributor

Re: SmartStart 8.30 could not boot up DL380 G3

IIRC, the 8.30+ version of the SmartStart boots to a 64-bit interface, if used as a boot disc. The latest version offically supported by HP is 8.25

The PSP software on the disc is 32-bit.