SmartStart failure on Proliant 800- REVISED

[Arthur_16]

I own an Proliant 800 since 1998. The original 9GB SCSI HD drive is failing. Today I installed a 120 GB IDE drive and tried to set it up using SmartStart v 4.70, which I have for a my DL380. I tried it with the SCSI and the IDE and I tried it with JUST the IDE installed. Neither SmartDrive will install, nor Red Hat 7.3. If I try RH 7.3 without SmartStart, the machine freezes after selecting a text install and after anaconda reports that it can not probe for a monitor. If I try SmartStart, it barely loads after the SmartStar screen graphic. What do you suggest I try. 212-692-0704 or arthur@bizwiz.co

[Ron Amos]

Hi Arthur,

The Proliant 800 and all our SCSI Based Servers cannot be made to boot from an IDE Hard Drive. The IDE Port is intended only for CD-ROM support.

I have had many Customers attempt this (Boot from IDE) but none have succeeded.

Looks like your only solution is get a replacement SCSI Hard drive. 9.1GB Ultra Wide type may not be available now so you will need to go newer type. Example:

Wide Ultra2 SCSI 9GB 10K RPM Option #387906-B21
Wide Ultra2 SCSI 18GB 10K RPM Option #328940-B21

Ron

[Freak Floyd]

Ron,

Can you add an IDE HD for storage(ie boot from SCSI, and have data on IDE)?

[Sunil Jerath]

Hello,
You cannot add IDE to the IDE channel which is meant for the CDROM only. Surely you can add a third party IDE controller and then attach an IDE hdd to it.

Regards,