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06-29-2012 01:32 PM
06-29-2012 01:32 PM
ref: DL 380 G7
I'm trying to bring a new DL 380 G7 on line but I'm unable to install SmartStart. I've tried SmartStart Versions 8.7, 8.6, 8.5 and 8.1. The BIOS is version 2011.05.05A. iLO3 is at version 1.28. This server was purchased and is being installed in another country ( outside of the U.S. ) .
Each on gets to the splash and then returns this error:
The page at hpmedia://smartstart says:
SyntaxError: missing } after property list
Anybody ever seen this before?
Solved! Go to Solution.
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07-01-2012 07:24 PM
07-01-2012 07:24 PM
SolutionHi,
We had a similar issue on few of our servers, on some servers we got it resolved by clearing NVRAM from system board.
Refer to this link to configure system board.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02215363
Refer to item#10, S6, in the above link and clear the NVRAM.
If this does not resolve then there could be issue with system board itself.
Thank You!
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Was the post useful? Click on the white KUDOS! Star.
For product specific Guided Troubleshooting visit; http://www.hp.com/support/hpgt
Want to know How to use HP Guided Troubleshooting? Visit the below link.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03283214
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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07-02-2012 01:28 PM
07-02-2012 01:28 PM
Re: SmartStart halts with SyntaxError
Unfortunately this server is located on the other side of the planet from where I sit so touching the hardware presents a challenge.
However, your suggestion did put me on the right track. I went into the BIOS and selected the reset system option. After a system reset I was able to boot to a SmartStart image and configure the array.
Thanks !