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Smartstart and memory

 
Ayman Altounji
Valued Contributor

Smartstart and memory

The problem is that smartstart cannot be run if both the 128 and the 512 MB modules are installed. The system stalls if smartstart is trying to detect the 5300 controller.

Smartstart is working if I use the internal array controller.

To get the inspect running, I have run smartstart and configured the 5300 array controller with only 512 MB installed. (No problem)
After running smartstart, I have moved the 512 MB to slot 2, installed the 128 MB DIMM in slot 1and started inspect.

Herewith the inspect file.
Notice that the 5300 controller is not in the inspect file...

The following is tested with various 128 MB memory modules

128 OK
256 OK
512 OK
128 128 OK
128 512 NOT OK
128 256 OK
256 256 OK
256 512 OK
128 256 256 NOT OK

INSPECT - Version S10.31A
==========================

----------------------------------------------------------------------------
System :

Date . . . . . . . . . . . . . . 12/21/2000
Time . . . . . . . . . . . . . . 13:30:31

Product . . . . . . . . . . . . ProLiant DL380

Machine ID
From System Board . . . . . . CPQ0692

Processor . . . . . . . . . . . Pentium III(R) at 1.0 GHz
Slot . . . . . . . . . . . . . 1
Secondary Cache . . . . . . . 256K
CPU ID . . . . . . . . . . . . 0686

Processor(s) Mapped Out . . . . None

Numeric Coprocessor . . . . . . Integrated 387-Compatible

Expansion Bus . . . . . . . . . ISA, PCI

System Identification Number . . 8044FSB11016

CPU Mode . . . . . . . . . . . . Real Mode

System serial number . . . . . . 8044FSB11016

ProLiant DL380 is a trademark of Compaq Computer Corporation.

----------------------------------------------------------------------------
ROM :

System ROM
Revision . . . . . . . . . . 11/08/2000
Family . . . . . . . . . . P17
Flashable . . . . . . . . . Yes
Supports F10 partition . . . Yes

Video Controller ROM
Revision . . . . . . . . . . 3.96

Option ROMs
Address Range . . . . . . . . C0000 - C7FFF
Data Dump . . . . . . . . . (1999/03/24 23:56)

Address Range . . . . . . . . C8000 - CBFFF
Data Dump . . . . . . . . . (04/22/98 ROC Smart Array Option ROM/BIOS (C)Co...)

Address Range . . . . . . . . CC000 - CFFFF
Data Dump . . . . . . . . . (07/07/00 Maxwell Smart Array Option ROM/BIOS (C)Co...)

Address Range . . . . . . . . E8000 - EDFFF
Data Dump . . . . . . . . . ( CPQSCSI d)

Bootblock ROM . . . . . . . . . 12/05/1999

----------------------------------------------------------------------------
Keyboard :

Keyboard . . . . . . . . . . . . Enhanced

----------------------------------------------------------------------------
System Ports :

LPT Ports . . . . . . . . . . . LPT1 (Address 378)

COM Ports . . . . . . . . . . . COM1 (Address 3F8)
COM2 (Address 2F8)

----------------------------------------------------------------------------
System Storage :

Embedded IDE Controller, Base Address 0x1f0

Device . . . . . . . . . . . . Compaq 24X CD-ROM
Drive position . . . . . . . . 1
Revision . . . . . . . . . . . 2.23
Model Number . . . . . . . . . COMPAQ CD-ROM CRN-8241B

Diskette Drive A . . . . . . . . 1.44 Megabyte (3.5 inch)

Drive Controller 1, Compaq Integrated Smart Array Controller
IDA Firmware Revision . . . . 1.42
Array Accelerator Memory . . . 8188 Kbytes
Accelerator Status . . . . . . Not Configured
Battery count . . . . . . . 0
Batteries charged . . . . . 0
Batteries failed . . . . . . 0

----------------------------------------------------------------------------
Graphics :

Grap
1 REPLY
Ayman Altounji
Valued Contributor

Re: Smartstart and memory

If you are not using the embedded array controller, remove the little board from the system and put it away. This is known to cause some odd behavior in some cases and this may be the source of this issue.