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Some items appear as degraded in the HP System Management Homepage

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Rui Vilao
Regular Advisor

Some items appear as degraded in the HP System Management Homepage

Hi,

I am monitoring a production server and I have some items that still appear as degraded within the HP System Management Homepage:

- Autorecovery:
The system had an ASR reset a month ago. I have cleared the “Integrated Management Log”. Shall I reset the “ASR Reset Count” (currently 1)? I hope it will not reboot my production server.

By the way is there any way to check what was the origin of the ASR (E.g. some log…). The system is running RHEL 4.0 AS with absolutely no visible problem HW/SW problem… We are even thinking in disabling ASR…


- Smart Array 5i:
We experienced a disk failure (predictive failure) last week. HP sent us a new disk. I have removed the faulty disk and inserted the new one (we have RAID 0+1). The rebuild started. The status of the disk is now OK but it remains yellow (degraded). The logical drive (Mirroring) status is also OK. The percent rebuild complete is “Not Available”.

Is there still a problem with my disk? How can I clear this degraded status?

Any help/suggestion is highly appreciated.

TIA.

Kind Regards,

Rui Vilao.
"We should never stop learning"_________ rui.vilao@rocketmail.com
4 REPLIES
Rui Vilao
Regular Advisor

Re: Some items appear as degraded in the HP System Management Homepage

Hi Gurus,

Sorry to insist on this issue...
But I am still keen in finding some solution for these problems...

Any kind of help/suggestion is really highly appreciated.

TIA.

Kind Regards,

Rui Vilao.
"We should never stop learning"_________ rui.vilao@rocketmail.com
nurascorpio
Regular Advisor

Re: Some items appear as degraded in the HP System Management Homepage

Hi Rui,

To your question related to the disk, have you checked the ADU logs or ACU on the current status of the array or the disk in question.

If possible attach the ADU report.

Regds
NS
Rui Vilao
Regular Advisor

Re: Some items appear as degraded in the HP System Management Homepage

Hi nurascorpio,

Thanks for your contribution.

I have restarted the HPASM (HP Advanced Server Management):

# /etc/init.d/hpasm restart

The Smart Array 5i icon is now green!

However Autorecovery still appears as degraded.

TIA.

Kind Regards,

Rui Vilao.
"We should never stop learning"_________ rui.vilao@rocketmail.com
Rajashekar Chintakunta
Honored Contributor
Solution

Re: Some items appear as degraded in the HP System Management Homepage

Hello Rui,

1) Mark entries as repaired in the IML to prevent their count from incrementing.

2) Click the "reset" button and it set the ASR Reset Count value to 0

3) Then click the "clear" button and it will change the value for Last Reset to ASR - Cleared.

Hope this helps.