System Hangs while shutdown.....

[Aatish]

Dear friends,
We have HP DL580 G4 server having OS: windows 2003 X64 Enterprise edition SP-1.
It's wotrking fine & noramally shutdown.
When we install service pack 2 for windows 2003 X64 Enterprise edition,then after sucessfull installation it does not shutdown.
The blank green screen is there & hangs in 2-3 minutes.
Kindly request you to send some solution for same.
Thanks & regards
Aatish S. Bansod

[James ~ Happy Dude · Accepted solution]

Hey Aatish,
Does this help ?
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=uk&taskId=110&prodSeriesId=1137825&prodTypeId=15351&prodSeriesId=1137825&objectID=c00862531

Regards,
James.

[Aatish]

We don't have NC510F or NC510C Gigabit Server Adapter,We have NCC 7771 Network Adaptor installed in Server is this issue with this adapter also.
Regards
Aatish

[James ~ Happy Dude]

Could be the adapter or, refer this link :

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01102961

Make sure all the firware/PSP bla bla are up to date !

:)

James.

[Aatish]

Is there any specific procedure for firmware upgradation for HP DL 580 G4.
Any precaution to take while firmware upgradation? ,becoz server having OS installed.
Ragards
Aatish

[James ~ Happy Dude]

There is no specific "procedures" as such.
However, i would recommend a complete backup
Also, there are ONLINE VERSIONs of the Firmwares to be updated; which means they can be updated without have to reboot the server, & the changes are immediately taken effect.

[KarloChacon]

hi Aatish

follow this instrutions but there is nothing special to install the firmware CD

see the attached file

regards

[Aatish]

Dear Friends,
I have installed Windows 2003 server x64 enterprise edition on HP DL 580, afterward itâ s working fine (i.e normally shutdown), then I installed Service pack 2 for Windows 2003 server x64 enterprise edition from that period, I am facing problem of Hangs while shutdown.
When I uninstall SP-2 ,itâ s working OK.
I also tried out


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=uk&taskId=110&prodSeriesId=1137825&prodTypeId=15351&prodSerie
sId=1137825&objectID=c00862531


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01102961

But result is same..
Kindly request you to solve this problem.


Thanks & Regards
Aatish S. Bansod

[KarloChacon]

Hi

did you install any firmware cd? or proliant support pack?

regards let us know

[Aatish S. Bansod]

Dear Friends,
We have installed Latest PSP 7.90 installed & latest ROM bios 14/07/2007,latest controller firmware.
Now it doesn't hang on shutdown,but it take almost 10-15 Minutes to Shutdown.
Kindly request you to suggest any solution to improve the performance for the same.

Thanks & Regards
Aatish S. Bansod