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тАО08-06-2007 04:51 PM
тАО08-06-2007 04:51 PM
We have HP DL580 G4 server having OS: windows 2003 X64 Enterprise edition SP-1.
It's wotrking fine & noramally shutdown.
When we install service pack 2 for windows 2003 X64 Enterprise edition,then after sucessfull installation it does not shutdown.
The blank green screen is there & hangs in 2-3 minutes.
Kindly request you to send some solution for same.
Thanks & regards
Aatish S. Bansod
Solved! Go to Solution.
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тАО08-06-2007 05:37 PM
тАО08-06-2007 05:37 PM
SolutionDoes this help ?
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=uk&taskId=110&prodSeriesId=1137825&prodTypeId=15351&prodSeriesId=1137825&objectID=c00862531
Regards,
James.
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тАО08-06-2007 05:55 PM
тАО08-06-2007 05:55 PM
Re: System Hangs while shutdown.....
We don't have NC510F or NC510C Gigabit Server Adapter,We have NCC 7771 Network Adaptor installed in Server is this issue with this adapter also.
Regards
Aatish
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тАО08-06-2007 06:04 PM
тАО08-06-2007 06:04 PM
Re: System Hangs while shutdown.....
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01102961
Make sure all the firware/PSP bla bla are up to date !
:)
James.
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тАО08-06-2007 06:53 PM
тАО08-06-2007 06:53 PM
Re: System Hangs while shutdown.....
Any precaution to take while firmware upgradation? ,becoz server having OS installed.
Ragards
Aatish
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тАО08-07-2007 02:59 AM
тАО08-07-2007 02:59 AM
Re: System Hangs while shutdown.....
However, i would recommend a complete backup
Also, there are ONLINE VERSIONs of the Firmwares to be updated; which means they can be updated without have to reboot the server, & the changes are immediately taken effect.
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тАО08-07-2007 04:42 AM
тАО08-07-2007 04:42 AM
Re: System Hangs while shutdown.....
follow this instrutions but there is nothing special to install the firmware CD
see the attached file
regards
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тАО08-07-2007 05:06 PM
тАО08-07-2007 05:06 PM
Re: System Hangs while shutdown.....
I have installed Windows 2003 server x64 enterprise edition on HP DL 580, afterward it├в s working fine (i.e normally shutdown), then I installed Service pack 2 for Windows 2003 server x64 enterprise edition from that period, I am facing problem of Hangs while shutdown.
When I uninstall SP-2 ,it├в s working OK.
I also tried out
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=uk&taskId=110&prodSeriesId=1137825&prodTypeId=15351&prodSerie
sId=1137825&objectID=c00862531
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01102961
But result is same..
Kindly request you to solve this problem.
Thanks & Regards
Aatish S. Bansod
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тАО08-07-2007 10:57 PM
тАО08-07-2007 10:57 PM
Re: System Hangs while shutdown.....
did you install any firmware cd? or proliant support pack?
regards let us know
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тАО08-08-2007 03:51 AM
тАО08-08-2007 03:51 AM
Re: System Hangs while shutdown.....
We have installed Latest PSP 7.90 installed & latest ROM bios 14/07/2007,latest controller firmware.
Now it doesn't hang on shutdown,but it take almost 10-15 Minutes to Shutdown.
Kindly request you to suggest any solution to improve the performance for the same.
Thanks & Regards
Aatish S. Bansod