System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00 00 0

[Spectroscopy]

Decoding XR Value:

System Info: FF 0D FC CE C0 FF FF

CPLD Version: 32 32 0C 0C 00 9C 04 00

Memory Board CPLD Version [for DL 500 series server]: 00 00 00 00 00 00 00 00 00 00 00

In-depth Decoding:

FF: Bit 7 & 6 Port 85 // Bit 3 ROM Debug True // Bit 2: Boot Block Low //Bit 0 iLO Security Disabled

0D: TPM not present // CPU ID Match // BlackBox Disabled active low   

9C: VRM Error

FIXES

FIX 1: Remove the system-board battery and short the 2 metal pins holding the battery and re-insert the battery in the system-board.

FIX 2: Replace system-board & VRM module that is present in the server [kindly note which particular VRM is present] in one go, this will resolve the issue

Run the server on Minimum config before loading the server fully.

[Warren_Admin]

Hi, 

The Feedback and Suggestions discussion board is for inquiries or comments about the Hewlett Packard Enterprise Community. Product and solution information should be written to the board(s) appropriate to the product or solution. 

For what product or solution is this intended? 

[Spectroscopy]

Proliant series power fault

[Erdogan Temur]

Hello,

It's definitely not a psu failure.
Hdd backplane and motherboard needs to be replaced for this error.

[Spectroscopy]

No need for a backplane just a system board (depending on model) is needed. For older generation where A voltage regulator was a separate module a VRM was required.

No backplane of any sort will cause this particular error.