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System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00 00 0

Spectroscopy
HPE Pro

System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00 00 0

Decoding XR Value:

System Info: FF 0D FC CE C0 FF FF

CPLD Version: 32 32 0C 0C 00 9C 04 00

Memory Board CPLD Version [for DL 500 series server]: 00 00 00 00 00 00 00 00 00 00 00

In-depth Decoding:

FF: Bit 7 & 6 Port 85 // Bit 3 ROM Debug True // Bit 2: Boot Block Low //Bit 0 iLO Security Disabled

0D: TPM not present // CPU ID Match // BlackBox Disabled active low   

9C: VRM Error

 

FIXES

FIX 1: Remove the system-board battery and short the 2 metal pins holding the battery and re-insert the battery in the system-board.

FIX 2: Replace system-board & VRM module that is present in the server [kindly note which particular VRM is present] in one go, this will resolve the issue

Run the server on Minimum config before loading the server fully.


Regards, AVI
CSCB ISS L2 Engineer - EMEA
Global SCupport Delivery
Technology Services, Enterprise Group
4 REPLIES
Warren_Admin
Community Manager

Re: System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00

Hi, 

The Feedback and Suggestions discussion board is for inquiries or comments about the Hewlett Packard Enterprise Community. Product and solution information should be written to the board(s) appropriate to the product or solution. 

For what product or solution is this intended? 

Thanks,
Warren_Admin
Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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Spectroscopy
HPE Pro

Re: System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00

Proliant series power fault


Regards, AVI
CSCB ISS L2 Engineer - EMEA
Global SCupport Delivery
Technology Services, Enterprise Group

Re: System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00

Hello,

It's definitely not a psu failure.
Hdd backplane and motherboard needs to be replaced for this error.

Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
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The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
Spectroscopy
HPE Pro

Re: System Power Failure XR: 14 00 MID: FF 0D FC CE C0 FF FF 32 32 0C 0C 00 9C 04 00 01 03 47 00 00

No need for a backplane just a system board (depending on model) is needed. For older generation where A voltage regulator was a separate module a VRM was required.

No backplane of any sort will cause this particular error.

Regards, AVI
CSCB ISS L2 Engineer - EMEA
Global SCupport Delivery
Technology Services, Enterprise Group