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10-21-2020 08:04 AM
10-21-2020 08:04 AM
System Power Fault Detected ProLiant SL210t Gen8
Hello, The server is off and when I try to turn it on the Insight Display LED's flashing Red and nothing happens. I have the ILO access and in the IML there is a critical error with the following detail: System Power Fault Detected (XR: 28 A2 MID: FF 4D FC 01 FC FF FF 07 07 00 00 01 85 00 00 00 00 A7 02 00 00 00 00 00 00 00 00 00 00 00 00 00) is there anyone here to know what does that meaning? and how can I decode this error to understand what is the problem?
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10-25-2020 08:40 PM
10-25-2020 08:40 PM
Re: System Power Fault Detected ProLiant SL210t Gen8
Hello,
Issue: System Power Fault Detected (XR: 28 A2 MID: FF 4D FC 01 FC FF FF 07 07 00 00 01 85 00 00 00 00 A7 02 00 00 00 00 00 00 00 00 00 00 00 00 00)
Scope: This can occur when the CPU attempts to enter lower power states with a very low frequency. Entry and exit into and out of the C6 processor state causes this issue to occur.
Action Plan: Clear NVRAM & try minimal config & check if the server is booting up if the server boots up fine follow the below:
Kindly update the SYSTEM ROM if its not latest version & make the below changes in BIOS.
1. BIOS FW:https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_9152459fe12242d6b059906693
2. Select enhanced performance options in BIOS Gen9/Gen8
HP Power Profile - Maximum Performance
HP Power Regulator - HP Static High Performance Mode
Page 45
https://support.avaya.com/resources/sites/AVAYA/content/live/SOLUTIONS/218000/SOLN218876/en_US/emr_na-c00191707-17.pdf
3.Disabling package C6 state will also prevent this issue from occurring.
Regards,