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03-02-2021 11:29 PM
03-02-2021 11:29 PM
System Power Fault Detected (XR: 20 00 MID: FF 3D 9C 31 F8 F0 00 0E 0E 00 40 3F 04 04 00 00 96 00 F0
Hello,
I have a Hp ProLiant DL360e Gen8, and out of nowhere it turns off and in the Integrated Management Log this error appears:
System Power Fault Detected (XR: 20 00 MID: FF 3D 9C 31 F8 F0 00 0E 0E 00 40 3F 04 04 00 00 96 00 F0 0F F0 43 00 00 00 00 00 00 00 00 00 00)
Can anyone have any idea on what may be causing the error.
Thank you
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03-03-2021 06:03 AM
03-03-2021 06:03 AM
Re: System Power Fault Detected (XR: 20 00 MID: FF 3D 9C 31 F8 F0 00 0E 0E 00 40 3F 04 04 00 00 96 0
"power fault" means that something on your mainboard, that has to to with the distribution or conversion of electric power has failed. Maybe a short circuit somewhere or a fuse blown (electronic fuses, not replaceable)
It is also possible that a replacable unit like PCIe cards, memory or CPU has failed. As a first step, remove all removable items from your board. Leave only the absolute minimum installed like one CPU and one RAM, also remove one power supply if you have two.
If the problem persists, swap the parts.... install the other CPU in socket 1, install another Ram module, exchange the power supply.
If that all does not help, the problem is on the mainboard itself. You will need a new one.... sorry
"If it seems illogical... you just don't have enough information"
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03-05-2021 07:39 AM
03-05-2021 07:39 AM
Re: System Power Fault DetectedXR:20 00 MID: FF3D 9C 31 F8 F0 00 0E 0E 00 40 3F 04 04 00 00 96 00 F0
Hi Toks23,
This could be the issue is with system board .Better to log a support case with HPE for further investigation including log analysis.
Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
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