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06-20-2008 10:23 AM
06-20-2008 10:23 AM
System hang creating new logical drive
I'm experiencing a problem when I want to create a new logical drive after adding new disk to my array.
First, I would like to tell you what is my environment. I'm running Linux RHEL 5 on a Proliant DL380-G5. To configure the RAID controller, I'm using the Array Configuration Utility version 8.0.14.0. I also installed the HP Server Management tools (hpasm) version 8.0.0-173.rhel5. To make sure you have all necessary information, please look at this report to see the exact version of agant I'm running:
HP cciss 3.6.18 HBA driver RPM v3.6.18-10
HP Array Configuration Utility v8.0-14
HP iLO Channel Interface Driver v8.0.0-144.rhel5
OpenIPMI +HP v8.0.0-113.rhel5
HP ProLiant Essentials Licensing Manager v1.0.1-1.rhel5
HP Command Line Array Configuration Utility v8.0-14
vArray Diagnostic Utility 8.0-14
hp System Health Application and Insight Management Agents Package v8.0.0-173.rhel5
hp Insight Diagnostics v8.0.0-210
HP Printer Drivers v1.6.7-4.1.el5_0.3
HP Linux Imaging and Printing Project v1.6.7-4.1.el5_0.3
hp High Performance ILO2 Mouse X Driver for Linux v1.1.1-41
hponcfg - An RILOE II/iLo online configuration utility v1.7.0-2
HP Systems Insight Manager Server software. vC.05.02.00.00-1
HP System Management Homepage v2.1.11-197
HP Version Control Agent v2.1.9-6
MPT Fusion drivers for 53C1030 and FC9XX Adapters v4.00.13.01-2
The NET-SNMP runtime libraries. v5.3.1-24.el5_2.1
A collection of SNMP protocol tools and libraries. v5.3.1-24.el5_2.1
HP Smart Array 6400 Controller v2.68
HP Smart Array P400 Controller v2.08
Integrated Lights Out Firmware v1.29
HP ProLiant System ROM v2006.12.28
This linux box is also running on 2.6.18-53.el5 kernel.
Each time I'm starting the Array Configuration Utility (ACU), I can use the free space to create a new LUN. When I click on "save" I got this into my system log /var/log/messages:
Jun 19 19:48:53 server cmaeventd[17194]: Logical drive 5 of Array Controller in slot 5, has changed from status Unconfigured to OK
Jun 19 19:48:54 server kernel: blocks= 1171858620 block_size= 512
Jun 19 19:48:55 server kernel: blocks= 1171858620 block_size= 512
Jun 19 19:48:55 server kernel: kobject_add failed for cciss!c1d4 with -EEXIST, don't try to register things with the same name in the same directory.
Jun 19 19:48:55 server kernel:
Jun 19 19:48:55 server kernel: Call Trace:
Jun 19 19:48:55 server kernel: [
Jun 19 19:48:55 server kernel: [
Jun 19 19:48:55 server kernel: [
Jun 19 19:48:55 server kernel: [
Jun 19 19:48:55 server kernel: kobject_add failed for queue with -EEXIST, don't try to register things with the same name in the same directory.
Jun 19 19:48:55 server kernel:
Jun 19 19:48:55 server kernel: Call Trace:
Jun 19 19:48:55 server kernel: [
Jun 19 19:48:55 server kernel: [
The part that's begins by "Call Trace:" will repeat indefinetly, and after couple of minute the system freeze, fdisk -l command doens't work and the ACU stops working. The only option I've got is to manually power down the server then restart it. This happend to me twice; the first time I thought a procerss was just stuck, but 3 months later (yesterday) I got the same issue.
Is there anyone who can help me on this? On my hand, I suspect a problem with the Linux kernel 2.6.18, but the latest version available from Redhat update is 2.6.18-92.1.1.el5 and I'm not sure this will fix the error.
I would like to thank all of you for taking the time to read that particular issue.
Best regards,
Yanick
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06-23-2008 11:25 AM
06-23-2008 11:25 AM
Re: System hang creating new logical drive
you firmware is very very old, particullary the firmware of the P400 is important, but it is good idea to update everything with the Firmware maintenance CD:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-a3d64497af4d4cdeb699c2edd3
Update the controller driver, it adds support for newer kernels :
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-1d748fc62d64474bbc87235027&prodNameId=3288134&swEnvOID=4006&swLang=8&taskId=135&mode=5
or all drivers and software at once :
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=4006&swLang=8&mode=2&taskId=135&swItem=MTX-3cd86daacb364795bb6a4eb7ca
If you don't have time for everything, the driver update is the most important, but under firmware fixes fdisk is mentioned too, so you should give it a try.
Regards
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06-23-2008 12:26 PM
06-23-2008 12:26 PM
Re: System hang creating new logical drive
Thank you very much for your answer. You are right, my firmware version are very old. I'm gonna update this when I get the chance. Also I've downloaded the controller driver and I will also updrage the at the same time.
For the PSP software, I already installed the version 8.00. If the drivers has not been updated at the same time, I don't understand why. The cciss driver I'm currently running seems to be 3.6.18 (HP cciss 3.6.18 HBA driver RPM 3.6.18-10). I will install the latest version which is 4.00.13.01-3.
Hope this will solve the issie. I will post you the results here.
Thanks
Yanick
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06-23-2008 12:53 PM
06-23-2008 12:53 PM
Re: System hang creating new logical drive
the latest version for the smart array conrollers is the one I posted. The 4.00.13.01-3 is for non-Smart array controllers is not the ciss one, it is for non-Smart array controllers like SC11Xe, Sc44Ge, u320 adapters and so on.
You need the 3.6.18-12 HP ProLiant Smart Array Controller (x86/AMD32) Driver for Red Hat Enterprise Linux 5 (x86).
Both drivers are different.
Regards
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