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Technical Support

 
Crouzet_1
New Member

тАО04-14-2011 10:44 AM

тАО04-14-2011 10:44 AM

Technical Support

Hi !

I'd like to know when the technical support ended for "HP ProLiant DL380 G5 Server series" ?

Thanks
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3 REPLIES 3
Michael A. McKenney
Respected Contributor

тАО04-14-2011 10:48 AM

тАО04-14-2011 10:48 AM

Re: Technical Support

I have Carepaqs on my 380 G5s so I can call anytime. Did you call them, what did they say?
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Terry Hutchings
Honored Contributor

тАО04-14-2011 03:30 PM

тАО04-14-2011 03:30 PM

Re: Technical Support

If the server is under warranty or contract you should be able to get support on the servers. HP used to allow for free support on all of their products, even if not covered, but having everyone dealing with old, retired products is a waste of money if there is no support agreement.
The truth is out there, but I forgot the URL..
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Crouzet_1
New Member

тАО04-15-2011 12:23 AM

тАО04-15-2011 12:23 AM

Re: Technical Support

I have a naive question: do you know when this server will be retired by HP ? One year ? Two years ?

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