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The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period.

Campbell Millar
Occasional Visitor

The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period.

Hi there
We have a Compaq Proliant 1200 server with a SMART 2sl array controller and in the event viewer I get this message 3 times a day "The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period. "
Is there something wrong with the Array controller? What should I do?
Teh Server crashed and came up with a message recently saying the Array Controller could not find any HArd Disks, then I rebooted it and it has been fine ever since but that error is still in the event viewer
4 REPLIES
Shayne Heidemann
Regular Advisor

Re: The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period.

Hmmm, does the unit have a SCSI CD player/tape drive plugged into the SCSI bus, there are a few known issues with SP5 relating to this SP6(a) corrects it.

Cheers
Anton Reiman
Advisor

Re: The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period.

I would upgrade the firmware on both the controller and server. As well as install the latest support pack.

You did not mention what version of OS you using, as there are articles on this on the Microsoft Web site.
Christopher Moshier
Occasional Advisor

Re: The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period.



Q325040 Q329945, try these, they came from the array group from HP. I was having the same problem a month ago, went away after these's patches
David Shreffler - Pryor
Occasional Visitor

Re: The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period.

We have several of the Proliant 3000 servers with the SCSI Smart Controller 3200.
I've been having a lot of trouble lately with the event:
cpqarray
\Device\Scsi\Cpqarray1, did not respond within the timeout period.
I can restart and at times the computer will run fine for a few days. I updated the firmware on one of these servers as well as the driver from the HP site. I still need to upgrade the others. My question is what could have happened to make the error happen so often on multiple server. I'm running Symantec Antivirus Enterprise version 10.01 build 1000 on all of them but that's the only change that has been made on them lately. I also changed out the SCSI card with one that hasn't been having a problem. The card I moved to the server without the problem continues to work well so I don't think it's a hardware problem with the card itself. I've read through all of the comments that I can find but I thought I'd try one more time to see if someone has had this problem before.
Thank you,
David Shreffler