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The device, \Device\Scsi\Cpqarray1.......

 
Ayman Altounji
Valued Contributor

The device, \Device\Scsi\Cpqarray1.......

Hello,

In my company are some compaq proliant 1850R.
I installed win2k adv server on some of them.
I configured 2 Disks (Raid1) and 3 Disks (Raid5).
The server is working normally, but sometimes (3 times a day), I get the eventlog-messsage "The device, \Device\Scsi\Cpqarray1, did not respond within the timeout period."

I have the newest firmware on my smartarry 221- controller
and the newest bios on my mainboard.

thanks for your help
mewi
3 REPLIES
Sunil Jerath
Honored Contributor

Re: The device, \Device\Scsi\Cpqarray1.......

Hello Mewi,
Please run the latest System Configuration utility SP19619 and apply the latest support paq for W2K. If you need further assistance please contact our Tech Support at 1-800-652-6672.

Regards,
Ayman Altounji
Valued Contributor

Re: The device, \Device\Scsi\Cpqarray1.......

hello again and thanks for your answer!

Sorry for bothering youi again, but,
I found another 1850R-server in my company on which is running NT4.0 and it has the same error message.
Could you give me some more tips please?

thanks a lot
mewi
Sunil Jerath
Honored Contributor

Re: The device, \Device\Scsi\Cpqarray1.......

Hello Mewi,
Please follow the same path for this server as well. I mean updating the system BIOS and firmware ver of Array controller should eliminate most of the issues.

Regards,