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тАО09-28-2006 10:06 PM
тАО09-28-2006 10:06 PM
The driver detected a controller error on \Device\Scsi\cpqcissm1
I'm getting the following error on a DL380 G3, with a Ultrium 1 drive plugged into the embedded 5i controller. I have applied the latest firmware to system and support pack. It is causing my backup to fail. Have any ideas on how I can resolve this please?
Event Type: Error
Event Source: cpqcissm
Event Category: None
Event ID: 11
Date: 29/09/2006
Time: 10:36:26
User: N/A
Computer: ERUCONGRESS
Description:
The driver detected a controller error on \Device\Scsi\cpqcissm1.
Data:
0000: 0f 00 10 00 01 00 6a 00 ......j.
0008: 00 00 00 00 0b 00 04 c0 .......├А
0010: 0b 00 00 00 00 00 00 00 ........
0018: 02 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 04 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........
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тАО09-28-2006 10:14 PM
тАО09-28-2006 10:14 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
I would suggest you to use a seperate SCSI controller card for Ultrium drive.
That should take care of the issue.
Regards,
Raj.
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тАО09-28-2006 10:17 PM
тАО09-28-2006 10:17 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
Would you still recommend using a sepearte card?
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тАО09-28-2006 11:08 PM
тАО09-28-2006 11:08 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00336093&jumpid=reg_R1002_USEN
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тАО09-28-2006 11:10 PM
тАО09-28-2006 11:10 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
So why would I be getting these errors then?
I have tried evrything I can possibly think of!
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тАО09-28-2006 11:20 PM
тАО09-28-2006 11:20 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
Apart from that the driver/firmware for 5i and the Ultrium drive Firmware should be updated if not done already.
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тАО09-28-2006 11:22 PM
тАО09-28-2006 11:22 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
1. Ensure that the Firmware is also updated on the Ultrium 1 drive.
2. There error message says controller error, try to run the diagnostics on the Ultrium drive or Contact HP Support for TS.
3. If diagnostics clears, than try using a seperate SCSI card and check if everything works fine.
Regards,
Raj.
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тАО09-28-2006 11:23 PM
тАО09-28-2006 11:23 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
I'll run the diagnostics on the controller.
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тАО09-28-2006 11:27 PM
тАО09-28-2006 11:27 PM
Re: The driver detected a controller error on \Device\Scsi\cpqcissm1
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тАО09-29-2006 04:36 AM
тАО09-29-2006 04:36 AM